Top Customer Success Jobs
The Customer Success Director at CommerceIQ will lead efforts to enhance customer satisfaction, retention, and adoption of the digital commerce platform. This role involves building relationships with executive stakeholders, negotiating contracts, managing cross-functional teams to deliver customer outcomes, and utilizing metrics to continuously improve customer engagement. Furthermore, the director acts as a thought leader in the CPG and e-commerce sectors.
As a Senior Client Service Associate, you provide expert service for AdvisorEngine products, manage client inquiries via various channels, resolve issues, and collaborate with teams to ensure high client satisfaction. You will also contribute to training materials and mentor junior staff while maintaining a positive client relationship.
The Regional Leasing Specialist is responsible for driving leasing performance, achieving customer satisfaction, and financial objectives for student living communities. Responsibilities include executing sales strategies, analyzing key performance indicators, collaborating on marketing efforts, and maximizing revenue through leasing and marketing initiatives.
The Sr. Manager of Client Success is responsible for leading relationships with programmatic clients, developing strategies for account management, ensuring client retention, and overseeing a team of Client Success Managers. This role involves collaboration with internal teams and driving successful client campaigns through effective communication and analysis.
The Training & Development Specialist directs and manages corporate learning & development programs, focusing on succession planning, talent management, and performance management. They assess talent capabilities, partner with HR, establish success criteria, oversee program effectiveness, and offer various training courses.
As a Cloud Specialist, you will work on executing tasks within defined projects, guided by experienced colleagues. This entry-level position focuses on IT security and involves addressing customer issues while developing critical thinking skills in a collaborative environment.
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
The Field Operations Manager will oversee day-to-day operations and growth, manage field sales and support teams, conduct audits, train new staff, and build relationships with clients in the B2B sector for vending and POS solutions.
The Order Entry / Customer Support Associate will provide professional support to the Sales Team, process orders, manage customer interactions, ensure timely deliveries, and assist with various duties and projects as needed. Ideal candidates should possess good communication skills and a proactive problem-solving attitude.
The Legal Service Field Representative is responsible for service of process, court filings, research, deliveries, pickups, and maintaining the assigned vehicle. They assist clients and in-house personnel with procedural questions and ensure compliance and safety in their duties.
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