Top Customer Success Jobs
As a Customer Success Manager, you will build relationships with customers, connect their marketing goals with the API-driven product, collaborate with technical teams, and manage a portfolio of accounts to drive product adoption, retention, and growth.
The Lending Solutions Specialist will provide consultation and support to Sales Partners and Credit Unions, addressing client needs to grow business within assigned accounts. Responsibilities include account management, presentation delivery, contract negotiations, and market trend analysis to enhance product offerings.
The API/SDK Customer Support Engineer assists customers with issues related to the Matterport API and SDK. Responsibilities include troubleshooting API/SDK problems, building sample applications, maintaining customer satisfaction, and collaborating with various teams to enhance product quality.
The Enterprise Account Support Specialist will provide exceptional support to strategic partners through phone, email, and chat communications. Responsibilities include understanding partner needs, managing relationships, providing expert product guidance, addressing service issues, and facilitating tool integration. This role focuses on ensuring partners maximize their engagement with Expedia's offerings and supports internal teams with technical challenges and recommendations.
The FCAT Relationship Manager engages with clients and manages client expectations for Fidelity's sales and relationship management teams. They ensure successful execution of client engagement activities, deliver effective briefings and tours, and collaborate across business units for technology evaluation initiatives.
The Freelance Digital Video Specialist will create engaging digital content for sports and podcasts, condense segments into vertical videos, manage daily operations of YouTube and TikTok channels, and produce game highlights. Essential skills include video editing and sports knowledge.
The Implementation Specialist is responsible for managing client migrations from legacy software to a new SaaS platform. This role involves developing project plans, collaborating with internal teams and clients, enhancing migration processes, monitoring project progress, and providing support during the transition to ensure high levels of customer satisfaction.
As an Engagement Specialist, you will manage renewals for customer accounts, ensuring satisfaction and retention. You will engage with customers to understand their needs, collaborate with sales and customer success teams, and maintain accurate customer records. Your goal is to drive successful renewals and explore upselling or cross-selling opportunities.
The Procurement Specialist II is responsible for indirect purchasing, conducting market analysis, evaluating vendors, negotiating pricing, and managing contracts. The role involves collaborating with business stakeholders to align purchases with financial goals and maintain compliance through detailed record-keeping and vendor relationship management.
The RFD_QA Specialist 2 ensures accuracy, completeness, and regulatory compliance in the quality assurance review of pharmaceutical materials and products. Responsibilities include data integrity checks, conducting audits, training personnel, and maintaining compliance with cGMP and ALCOA principles. The role also involves investigating deviations and implementing corrective actions, participating in internal audits, and fostering a teamwork atmosphere in the lab.
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