Top Customer Success Jobs
As a Risk & Compliance Specialist at Takeda, you will develop and execute strategy for computer system validation, oversee documentation processes, conduct risk assessments, and ensure compliance with regulations while managing a team to drive validation activities.
The Customer Experience Enablement Lead at Takeda Pharmaceutical will oversee customer experience solutions and manage product ownership for the OBU. Responsibilities include solution design consultation, project management across delivery partners, and driving the adoption of the Global Customer Experience Enterprise Platform. The lead will align customer needs with product management and contribute to a multi-year roadmap for global products.
The Delivery Lead is responsible for overseeing the planning, design, and delivery of customer experience digital products, ensuring alignment with business needs. The role involves collaborating with product managers, managing external and internal delivery partners, and driving product adoption through high-quality outputs. They will act as the primary contact for product managers and advise on solution design and architecture.
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The Credit & Collections Specialist is responsible for collections processes, customer communication regarding outstanding invoices, collaborating with departments to resolve inquiries, meeting collection targets, reviewing credit limits, and supporting system improvements.
The SAP MDG Integration Specialist role involves aligning configurations between SAP MDG and SAP ECC, troubleshooting integration issues, defining workflows, and supporting data migration projects to ensure operational efficiency and compliance with standards.
The Ethics and Compliance Specialist will support the implementation of Takeda's Ethics & Compliance program in Oceania, ensuring adherence to industry codes, monitoring compliance activities, managing transparency reporting, and driving continuous improvement initiatives. Responsibilities include policy management, risk management, and promoting compliance culture through training and awareness efforts.
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