Top Customer Success Jobs
The Customer Group Manager is responsible for elevating customer relationships within Kraft Heinz's retail accounts, collaborating with internal teams, translating data insights into actionable strategies, managing Key Account Managers, and delivering innovative solutions for mutual success.
The Training Specialist will ensure new and transferring employees are trained thoroughly, maintain training documentation, and validate qualifications. Responsibilities include overseeing training processes, maintaining training matrices, and updating work instructions. The role requires mentoring and assisting trainees, along with various administrative duties in compliance with safety and quality standards.
The Benefits Specialist will be responsible for administering and optimizing employee benefits programs, coordinating enrollment, ensuring compliance with regulations, analyzing data for improvements, and participating in projects related to benefits. The role also involves effective employee communication regarding benefits.
The Customer Planning Lead is responsible for developing the strategic business plan for the UNFI customer team, managing P&L, and ensuring efficient execution across business units. Key responsibilities include analyzing results, building customer relationships, and mentoring team members. This role requires strong communication, leadership, and financial analysis skills to drive profitability and revenue growth.
Opportunity for an experienced Internal Controls Specialist at Kraft Heinz to support Internal Controls strategy across European Business Units. Responsibilities include financial risk assessments, control documentation, and technology-enabled enhancements. Requires degree in Accounting or Finance, qualified accountant (CPA, CIA, or equivalent) preferred, and at least 2 years of relevant experience. Big 4 experience and familiarity with SOX and Internal Controls over Financial Reporting are preferred.
Supervise customer orders, resolve issues, collaborate with departments, ensure fair share allocation, analyze sales performance, prepare KPIs, and lead continuous improvement projects to enhance customer service and satisfaction.
The Benefits Specialist will manage day-to-day operations of employee benefits programs, ensuring compliance with regulations, analyzing data for trends, and facilitating open enrollment. They will also design new benefit programs and manage costs for efficiency.
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