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Top Customer Success Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager will ensure post-sale success for Enterprise customers, facilitating adoption and growth of Cloudflare solutions through relationship management and strategic planning.
Top Skills:
Cloud ApplicationsCloud SecurityComputer NetworkingProject Management SoftwareSaaSSase
Cloud • Information Technology • Security • Software • Cybersecurity
The Escalation Engineer will troubleshoot complex issues, manage customer escalations, and work cross-functionally with engineering and product teams to resolve technical problems.
Top Skills:
BashCurlDigGitGrafanaHTMLJavaScriptKibanaLinuxMtrPHPPythonSQLTraceroute
Cloud • Information Technology • Security • Software • Cybersecurity
As a Solutions Engineer, you'll drive technical discussions throughout the sales cycle, ensuring customer success on the Cloudflare platform through technical training, support, and implementation of solutions based on customer needs.
Top Skills:
BashBgpDnsGoGreHTTPJavaScriptLuaOsi ModelPythonSslTcpTlsUdp
Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Customer Solutions Engineer, you'll be a trusted advisor, assisting enterprise customers with Cloudflare products and ensuring their success and satisfaction, as well as collaborating cross-departmentally for technical support and solutions.
Top Skills:
BashDnsHTTPJavaScriptPythonTcp/IpTls
Cloud • Information Technology • Security • Software • Cybersecurity
The Technical Support Engineer will assist customers with technical issues, focusing on network problems, identity management, and VPN configuration while promoting a customer-first approach.
Top Skills:
ApacheCloudflare Zero TrustCommand Line ToolsDnsEmailFederationFidoIdentity And Access ManagementIisMs SqlMySQLNginxOauthPostgresPush MfaSAMLScimSmsSsoTotpU2FVpnsWebauthZero Trust Policies
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Advocacy Manager is responsible for managing customer marketing programs, engaging customers, and building advocacy strategies to enhance brand equity and facilitate customer participation across various platforms.
Top Skills:
Customer Advocacy ToolsMarketing Software
Cloud • Information Technology • Security • Software • Cybersecurity
As a Customer Solutions Engineer, you'll guide customers on utilizing the Cloudflare platform, ensuring their success and satisfaction through technical advice and support, while collaborating across teams and driving customer retention.
Top Skills:
BashJavaScriptPython
Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Customer Compliance Security Specialist, you will guide customers on Cloudflare's security policies, contribute to documentation, and assist in compliance issues while enhancing processes.
Top Skills:
JIRASalesforce
Cloud • Information Technology • Security • Software • Cybersecurity
Assist customers with billing and invoicing issues, communicate customer needs, and work cross-functionally with other teams. Requires strong analytical and communication skills.
Top Skills:
Billing ToolsSQLStripe
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager ensures Enterprise customers' success post-sale, focusing on account renewals and growth through strategic relationship management and project execution.
Top Skills:
CloudflareProject Management ToolsWeb-Meeting Technologies
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