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Top Operations Jobs in Cleveland, OH
In this role, you will analyze data to inform business decisions, manage project lifecycles, lead teams in developing AI contact center solutions, and ensure alignment with business goals while deepening client relationships.
As a Digital Contact Solutions Senior Manager at PwC, you will lead the design and implementation of Contact Center and Conversational AI strategies. This role requires managing AI consultants and data scientists to develop solutions that enhance customer engagement and optimize operations while ensuring alignment with company goals and regulatory requirements.
As a Sr Portfolio Owner Manager, you will represent the business and set strategic visions for complex portfolios, managing trade-offs and priorities. You will engage with senior leadership, oversee technical projects, and ensure effective implementation of customer solutions. Strong communication and management skills are essential, alongside an ability to foster a collaborative and innovative work environment.
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The Store Planning Specialist coordinates location deployments and manages new store openings in collaboration with internal teams and vendors. Key responsibilities include site selection, lease negotiations, space planning, and project management, ensuring operational support across store locations.
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In this role, you will lead high-performing teams, analyze customer data to identify product opportunities, and enhance operations within a 30-person packing department. Your leadership will focus on improving customer experiences through strategic problem-solving and team collaboration, paving the way to senior leadership roles at McMaster-Carr.
As a Peer Recovery Supporter (firsthand Guide), you will provide empathetic support to individuals with Serious Mental Illness (SMI) and/or Substance Use Disorder (SUD). Responsibilities include conducting community outreach, building trust, facilitating access to resources, and assisting with care coordination to empower individuals on their wellness journeys.
The Senior Manager of Application Management oversees HR Technology Systems applications, ensuring they align with organizational goals. Responsibilities include managing HRTS applications, collaborating with HR teams, ensuring data security, and staying updated on industry trends.
The XM Strategist - Enterprise will support sales teams by acting as a subject matter expert in experience management. Responsibilities include influencing strategic accounts, engaging with clients to expand their license, and guiding service delivery teams. The role involves pre-sales support, engagement with key customer stakeholders, and shaping product direction and content generation.
The Director of Cloud Operations will lead the global SaaS strategy and manage cloud services. Responsibilities include overseeing operational excellence, collaborating with cross-departmental teams, managing infrastructure, and developing high-performing teams, while ensuring service levels, metrics, and performance metrics are met.
The Delegated Credentialing Specialist will manage provider applications, ensuring compliance with necessary regulations, participating in Credentialing Committee meetings, and driving process improvements. The role also involves auditing files, reviewing agreements, and submitting documentation to payors, requiring strong detail orientation and communication skills.
The RCM Strategy and Operations Manager will lead a team to improve metrics for insurance claims in mental healthcare, engaging in data analysis and collaboration with various departments to optimize revenue cycle management processes and drive improvements in collections performance.
As the VP of Revenue Enablement, you will empower the customer-facing organization with essential knowledge and tools to enhance sales productivity. Responsibilities include developing onboarding programs, aligning with marketing and product teams, leading a sales enablement team, employing innovative training methods, and measuring program effectiveness.
Top Companies in Cleveland, OH Hiring Operations Roles
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