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Top Customer Success Jobs in Chicago, IL
Artificial Intelligence
Ritual is seeking talented individuals who are interested in joining their team focused on building AI infrastructure. They encourage anyone interested to reach out even if a specific role isn’t listed. The team consists of engineers, researchers, and operators working on innovative solutions in AI and crypto.
Top Skills:
AI
Big Data • Cloud • Information Technology • Software • Analytics
As a Manager of Customer Success, you'll lead a growing team responsible for driving product adoption and customer retention while enhancing service quality. You'll develop strategies, mentor team members, handle customer escalations, and leverage data for decision-making, ensuring alignment with business goals.
Big Data • Analytics
The Contracts Specialist manages the contract lifecycle by drafting, reviewing, and finalizing various contracts, ensuring compliance with policies and legal standards while collaborating with Sales and Customer Support teams. They identify and assess contractual risks and maintain contract data efficiently using CRM and CLM platforms.
Top Skills:
SalesforceSpotdraft
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eCommerce • Food • Software
The Implementation Specialist will lead the execution of projects in the restaurant industry, managing customer relationships and collaborating with cross-functional teams to ensure successful project outcomes. Responsibilities include developing project plans, addressing issues, and assisting customers in achieving their goals. Some travel may be required.
Software
As the Manager of Customer Success at Honeycomb, you will lead a growing team focused on enhancing customer experience and driving product adoption. Responsibilities include building high-performing teams, developing customer success strategies, managing critical issues, and mentoring team members. You will align team goals with the company's objectives and use data-driven insights to improve service delivery.
Healthtech • HR Tech
The Client Support Specialist at Lyra Health will manage billing inquiries and support clients in resolving their queries. This role involves collaborating with various teams, following up on claims, troubleshooting billing issues, and ensuring clients are informed about their billing statuses.
Cloud • Hardware • Internet of Things • Software • Business Intelligence
The Field Services Engineer will provide technical support by troubleshooting, installing, configuring, and maintaining hardware and software at customer sites. Responsibilities include documenting service reports and communicating with Dell support for issue triage and resolution.
Software • Business Intelligence
The Customer Support Agent will engage with customers via email or Zendesk, resolve issues efficiently, guide troubleshooting, document interactions in the CRM (HubSpot), and ensure customer satisfaction, all while staying updated on product knowledge and company policies.
Top Skills:
Excel
Consumer Web • Security
As a Customer Loyalty Representative, you will handle inbound cancellation calls, make outbound calls to customers with failed payments, and ensure high customer satisfaction. You'll also provide solutions to customer concerns, evangelize Aura's mission, consult on best practices, and identify upsell opportunities.
Beauty • Cloud • Fintech • Marketing Tech • Payments • Productivity • Software
Onboarding Specialists at Boulevard serve as the main point of contact during the onboarding process, providing customer support through various communication channels. They manage onboarding projects, anticipate customer needs, ensure data ingestion, and collaborate with multiple teams for customer satisfaction.
Top Skills:
SaaS
Top Companies in Chicago, IL Hiring Customer Success Roles
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