Top Customer Success Jobs in Chicago, IL

The Client Partner at Zaelab is responsible for acquiring new clients, managing relationships, and developing sales strategies. They engage in lead generation, maintain strong client connections, execute sales processes, and forecast revenue using tools like Hubspot. The role requires both strategic insight and a data-driven approach to achieve sales targets while fostering partnerships that solve business challenges.

The Technical Customer Operations Manager ensures operational alignment and communication with hyperscale customers, managing technical requirements, resolving issues, and driving improvements. Key responsibilities include acting as a liaison between customers and internal teams, overseeing incident management, and monitoring performance against SLAs. The role involves project coordination, customer engagement, and maintaining compliance with operational documentation.

The Digital PR Outreach Specialist will develop and execute outreach campaigns to obtain backlinks from authoritative sites, boosting the visibility of www.helloklarity.com. Responsibilities include tracking campaign progress, collaborating with the content team, and managing digital PR projects to enhance site authority and drive traffic.

As a Customer Success Manager, you will partner with customers to help them achieve security objectives, drive product adoption, and demonstrate the value of their investment. Responsibilities include managing the customer journey, defining success plans, serving as a trusted advisor, conducting business reviews, and collaborating with internal teams to expand customer relationships.

The Customer Support Specialist at Brightree is responsible for diagnosing customer issues related to the Brightree application, providing solutions, and ensuring customer satisfaction. This role involves answering inquiries, troubleshooting problems, documenting support requests, and collaborating with customers and senior team members to resolve issues efficiently.

As a Partner Success Manager, you will manage relationships with college campus partners, ensuring successful implementation and ongoing engagement. Your role will involve providing reports, identifying growth opportunities, and crafting strategic success plans to enhance partner relationships.

The Policyholder Success Manager will educate clients on Kinetic's wearable technology, tailor deployment strategies, manage key relationships, present impact reports, and coordinate resources to manage Policyholders' risk profiles.