Top Customer Success Jobs in Chicago, IL
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
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As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.
As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.
The Response Support Specialist will provide internal helpdesk support for MAP & Collision Services, resolve client issues, support communications with various stakeholders, analyze service failures, and assist with fleet approval calls. The specialist will act as a liaison between departments and ensure customer satisfaction through effective communication and problem resolution.
The VP of SMC Client Engagement is responsible for improving customer experience and delivery processes for SMC clients by overseeing their entire journey from delivery to post-sales support. This role involves aligning with Microsoft and sales strategies, managing the organizational P&L, and serving as the primary escalation point for customer concerns.
As an Anaplan Consultant at Spaulding Ridge, you will work with clients to address business challenges using Enterprise Performance Management. Your responsibilities include analyzing client needs, implementing Anaplan solutions, debugging technical issues, mentoring junior analysts, and delivering client training. You will also contribute to documentation and stay updated with Anaplan technologies.
Top Companies in Chicago, IL Hiring Customer Success Roles
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