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Top Customer Success Jobs in Chicago, IL
Security • Software • Cybersecurity • Data Privacy
The Associate Customer Support Representative provides assistance to customers by responding to inquiries via Zendesk, educating them on privacy best practices, documenting cases, resolving issues, and partnering with internal teams to improve customer service. This role requires strong communication skills and a problem-solving mindset while adapting to a dynamic work environment.
Top Skills:
Crm SystemsTechnology NavigationZendesk
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Cloud • Legal Tech • Software
As a Customer Success Manager at Agiloft, you will build relationships with Mid-Market customers, drive product engagement and renewal, and collaborate cross-functionally to ensure customer success. Responsibilities include proactive customer engagement, risk identification, usage monitoring, goal setting, and driving feature adoption while advocating for customer needs internally.
Top Skills:
Account ManagementCommunicationCustomer SuccessData AnalysisNegotiationRelationship ManagementSaaS
Software
Onboarding and Migration Specialists at Momence manage the onboarding and migration processes for clients transitioning to their platform. They ensure a smooth data migration, provide client support and training, and maintain clear communication throughout the process. This role requires attention to detail, strong organizational skills, and a commitment to customer success.
Top Skills:
Crm SystemsExcelGoogle Sheets
Featured Jobs
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Featured
Fintech • Consulting
As a Senior Solution Architect at Riveron, you will implement and configure OneStream solutions, lead project methodologies, mentor team members, and collaborate on client requirements while participating in workshops and client sales meetings.
Top Skills:
Microsoft Office ProductsOnestream PlatformVb.NetVisual Basic
Digital Media • Sports • Esports
As an Enterprise Customer Success Manager at Pixellot, you will drive revenue growth by managing strategic partnerships, developing account plans, and advocating for the adoption of innovative video technology solutions. You will build relationships with key stakeholders, analyze performance metrics, and ensure partner satisfaction while collaborating with internal teams for seamless implementation.
Top Skills:
Business DevelopmentCustomer SuccessData AnalysisProject ManagementRelationship BuildingRevenue GrowthStrategic PartnershipsVideo Technology
Financial Services
As a Client Success Manager at Wealth.com, you will build and maintain relationships with small to medium-sized clients, ensuring their successful adoption of the Wealth.com platform. You will oversee client engagement throughout their lifecycle, manage renewals, and collaborate across departments to enhance client satisfaction and drive revenue growth.
Top Skills:
ChurnzeroCRMSaaSSalesforce
Artificial Intelligence • Big Data • Information Technology • Security • Software
The Senior Customer Success Manager at Thales will drive customer adoption and success by developing trusted relationships, conducting health checks, and providing valuable insights to maximize return on investment. Key responsibilities include monitoring trends, ensuring product utilization, and collaborating with internal teams to reduce renewal risks, all with the goal of enhancing customer satisfaction and business growth.
Top Skills:
Cloud ArchitectureConsultingData ProtectionEncryptionIt Systems ImplementationKey ManagementPre-Sales Engineering
Healthtech
The Sr. Product Support Analyst at McKesson will interface with customers providing support for 340B questions related to the web-based software. Responsibilities include managing client communications, troubleshooting issues, performing analytics, and ensuring customer satisfaction.
Top Skills:
340B ArchitectAnalytical SkillsMS OfficePc Operating Systems
Artificial Intelligence • Computer Vision • Insurance • Machine Learning • Software
As a Customer Success Manager, you will onboard, manage, and upsell customers while focusing on maximizing their value from Yembo's products. You'll need to build relationships, address adoption blockers, create training materials, and communicate customer feedback for product enhancement.
Top Skills:
Google SuiteJIRASalesforceTrello
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AdTech • Fintech • Marketing Tech
The Implementation Manager oversees new client onboarding, ensuring satisfaction and product adoption. They gather client requirements, manage implementation processes, and foster relationships, while also training clients and proposing solutions during status meetings.
Top Skills:
Apple SoftwareCustomer Data PlatformsCustomer Data WarehousesDigital Marketing PlatformsGoogle WorkplaceJIRAMS OfficeSmartsheet
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