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Top Customer Success Jobs in Chicago, IL
The Enterprise Support Specialist at SoundStack provides frontline technical support to VIP partners, ensuring their technical success and satisfaction. Responsibilities include customer onboarding, managing support tickets, proactive monitoring, client communication, and training customers on the platform. The ESS also works closely with internal teams to escalate issues and maintain documentation.
Selling tickets and will-call at athletic events, providing customer service, processing sales, managing complimentary tickets, scanning tickets, assisting with online purchases, and seating guests. Must have prior customer service experience and math skills for cash handling.
Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.
The Field Support Representative is responsible for answering incoming calls from Securities and Investment Advisor Representatives, assessing issues, providing guidance, and relaying information for further action. They build strong professional relationships with the sales force and help support their operational needs.
Manage and optimize PPC campaigns across various platforms to drive traffic, increase conversions, and maximize ROI. Conduct audience and keyword research, analyze campaign data, collaborate with stakeholders, and stay updated on industry trends.
As a Product Support Representative, you will provide technical and product support to clients via email, phone, and chat. Responsibilities include troubleshooting issues, documenting customer interactions, collaborating with internal teams, and enhancing customer experiences with the SafeSend product suite.
As the Head of Customer Success, you will lead the Customer Success team, driving client retention and implementing strategic initiatives to maximize client satisfaction and loyalty. Collaborating with cross-functional teams, you will focus on operational improvements and enhance service delivery. Your role involves advocating platform requirements to the development team and maintaining strong relationships with clients and stakeholders.
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As a Customer Success Manager, you will build customer relationships, drive product engagement, assist with renewals, and advocate for customer needs. You'll collaborate with internal teams to help customers maximize their use of Agiloft's solutions, identify growth opportunities, and support retention strategies in a remote work environment.
As a Customer Success Executive, you will focus on driving customer satisfaction and revenue growth through effective account management, stakeholder relationships, and innovative solutions. You'll oversee implementation handoffs, conduct business reviews, and identify upsell opportunities, while ensuring high customer satisfaction and performance management.
As an Implementation Specialist, you will onboard and train new customers while ensuring they use GoodTime's product effectively. You will lead project teams, communicate project statuses, build customer experience strategies, and maintain expert product knowledge to identify new opportunities.
Top Companies in Chicago, IL Hiring Customer Success Roles
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