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Top Customer Success Jobs in Chicago, IL
As a Growth Enrollment Specialist at Carda Health, you will drive growth in patient enrollment by handling inquiries, converting leads into program participants, managing subscription conversations, and improving operational processes collaboratively with internal teams. You will play a pivotal role in ensuring a smooth enrollment experience for patients and contribute to strategic initiatives that enhance the company’s growth.
As an Ambassador for Open, you will build and engage a community around mindfulness practices. You'll share personal experiences, promote classes, and invite others to trial offers through your unique promo code. This role focuses on social media outreach and community engagement.
The Enterprise Customer Strategist will manage complex sales cycles, develop strategic relationships with enterprise clients, conduct product demonstrations, and drive sales processes from prospecting to contract closure. The role requires strong collaboration with cross-functional teams and staying informed about industry trends to enhance strategies and meet sales targets.
The Account Strategist will lead strategic initiatives for clients in the senior living industry, focusing on achieving client goals and delivering exceptional customer experiences. Responsibilities include client onboarding, strategy development, relationship management with C-suite executives, and ensuring high client satisfaction and profitability through effective communication and planning.
The VP, Client Success will lead partnerships at Infinite Reality, managing client relationships, driving revenue growth, and ensuring contract compliance. The role includes performance measurement, collaboration with teams, and market analysis to enhance client engagements and identify new opportunities.
The Appeals Specialist assists clients and members with health insurance claims, analyzing denied medical claims and resolving issues. This role involves processing appeals, escalating claims, and maintaining key contacts with insurance carriers while advocating for members' coverage. The specialist must meet call center metrics and serve as a subject matter expert on health insurance plan language and regulations.
The Customer Success Manager will oversee the customer lifecycle, serving as a primary contact to ensure customer satisfaction and product adoption. Responsibilities include creating success plans, managing customer journeys, driving engagement and product usage, and forecasting renewals while focusing on continuous improvement and client relationships.
The Customer Support Specialist will respond to customer inquiries and complaints via voice calls and chat. Responsibilities include troubleshooting technical issues, maintaining records of client interactions, collaborating with the support team for issue resolution, and identifying improvement opportunities for customer experience.
Seeking a Client Director with 2+ years of experience in establishing new business relationships and managing accounts within the Salesforce Partner ecosystem. Responsibilities include selling Salesforce multi-cloud implementation and managed services, exceeding sales metrics, and partnering with clients in specific verticals.
The GMP Logistics Specialist is responsible for overseeing domestic and international logistics processes including shipment coordination, customs clearance, and maintaining compliance with GMP standards. The role involves collaboration with cross-functional teams, handling shipping records, and managing freight invoices while adhering to cGMP policies.
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