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Top Customer Success Jobs in Chicago, IL
The Contract Specialist at Colibri is responsible for drafting, reviewing, and managing a wide range of contractual agreements, particularly in healthcare. This role involves collaboration with legal and procurement teams to ensure compliance and timely contract preparation, problem resolution, and maintenance of contract databases. The ideal candidate should possess strong organizational and analytical skills with extensive contract management experience.
The Customer Success Manager at Overstory is responsible for managing customer relationships throughout their lifecycle, from onboarding to contract renewal. This role includes understanding customer needs, coordinating with technical teams, and influencing product roadmaps. The manager will oversee multiple accounts, primarily in Latin America and the US, ensuring customer satisfaction and success with Overstory's solutions.
The Enterprise Support Specialist at SoundStack provides technical support to VIP partners, manages support tickets, facilitates customer onboarding, ensures adherence to SLAs, and conducts training sessions. The role involves proactive monitoring of services and effective communication with stakeholders.
As a Technical Account Manager at LiveRamp, you will support strategic customers by managing technical workflows, providing optimization advice, troubleshooting technical issues, and collaborating with internal teams. Key responsibilities also include delivering product education and maintaining technical documentation to ensure customer success and satisfaction with the LiveRamp product suite.
As a Staff Customer Success Manager at Acceldata, you will manage a portfolio of clients, fostering long-term relationships and driving product adoption to maximize value. Responsibilities include measuring customer success, collaborating on success plans, overseeing renewals, and addressing customer needs effectively. You will engage with various stakeholders, conduct business reviews, and advocate for customers while aiming to reduce churn and increase usage of the platform.
As the Head of Customer Success, you will lead the Customer Success team, driving client retention and implementing strategic initiatives to maximize client satisfaction and loyalty. Collaborating with cross-functional teams, you will focus on operational improvements and enhance service delivery. Your role involves advocating platform requirements to the development team and maintaining strong relationships with clients and stakeholders.
The Customer Success Executive will enhance customer satisfaction and drive revenue growth by managing client relationships, overseeing project delivery, and providing innovative solutions. Responsibilities include account management, conducting business reviews, and ensuring contract renewals, while acting as a strategic advisor to clients and engaging with internal teams to address customer needs.
The Customer Success Engineer (CSE) at Decodable will ensure customer satisfaction and success with the platform by providing technical support, facilitating onboarding, and representing customer feedback. The role includes hosting success meetings, assisting in identifying use cases, and refining the onboarding process from POC to production, while also maintaining documentation and communication with customers.
The Client Success Manager at Array is responsible for managing and growing a portfolio of high-value accounts, ensuring client satisfaction and revenue growth through strategic partnerships and tailored solutions. They work closely with cross-functional teams to develop customized offerings that align with client goals and maintain an understanding of industry trends to support clients effectively.
As a Group Facilitator at Charlie Health, you will provide remote telehealth services to adolescents and young adults, facilitating group sessions and fostering client engagement. Responsibilities include preparing and delivering sessions, participating in treatment teams, and adhering to operational policies.
Top Companies in Chicago, IL Hiring Customer Success Roles
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