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Top Customer Success Jobs in Chicago, IL
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The Vice President of Customer Success, Americas will design and implement strategies to boost customer satisfaction and retention while managing and mentoring a high-performing Customer Success team. This role involves cultivating relationships with customers, collaborating with internal teams, identifying upselling opportunities, and advocating for customer feedback in product development.
The Customer Success Specialist will provide technical assistance and manage software implementation projects for customers using the Jobba platform. Responsibilities include onboarding, training, troubleshooting, and ensuring customer satisfaction, while also monitoring key performance indicators and engaging in teamwork.
The Product Data Scientist will lead client engagements, developing advanced analytics solutions using tools like Python and PySpark. Responsibilities include delivering impactful insights, collaborating with cross-functional teams, and mentoring junior staff while managing stakeholder expectations.
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The Customer Support Specialist will deliver exceptional customer service, assist clients with platform tools and functionality, troubleshoot issues, log defects, and collaborate across teams to enhance client experience.
As the Manager of Customer Success at FourKites, you will lead a team to enhance customer relationships and ensure exceptional experience. You will guide clients through their visibility journey, manage account health, ensure customer satisfaction, and drive revenue retention while collaborating with other departments.
As a Client Coordinator, you'll support the client management team by ensuring exceptional client experiences through effective communication, operational excellence, and proactive follow-up on client requests. Your responsibilities include preparing client applications, managing proposals, coordinating with internal teams, and identifying process improvements.
As a GenAI Architect in the Customer Success team, you will lead complex projects to deliver ServiceNow's GenAI capabilities, provide technical advice to customers, and collaborate with cross-functional teams to enhance customer satisfaction and drive business outcomes.
As a Bankruptcy Specialist, you will investigate and maintain customer accounts related to bankruptcy, ensuring compliance with guidelines, managing documents in CRMs, and providing solutions to issues that arise during the bankruptcy process.
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As a Customer Success Representative at Bectran, you'll lead customer onboarding and implementation, support product enhancement by understanding customer needs, prioritize product development based on feedback, conduct product demonstrations, and provide comprehensive support to clients.
As a Learning and Development Specialist at iManage, you will develop and facilitate impactful learning experiences that enhance employees' technical and soft skills. Responsibilities include supporting learning activities, developing content, consulting with leaders, and managing LMS. You will monitor program effectiveness and create a supportive learning environment.
Top Companies in Chicago, IL Hiring Customer Success Roles
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