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Top Customer Success Jobs in Chicago, IL
As a Customer Success Manager at Pulley, you will lead customer relationships, advocate for best practices, drive customer retention, gather feedback for product improvements, and collaborate with cross-functional teams to develop future solutions.
The Customer Support Specialist at Whop will manage user inquiries via Intercom, troubleshoot issues, and work collaboratively to enhance customer satisfaction. The role involves direct communication with customers, problem-solving, and participating in team meetings to improve support services. Prior experience in customer support is required, along with strong communication skills.
The Client Support Specialist assists in managing client accounts with support from the Client Delivery Manager. Responsibilities include coordinating the annual enrollment process, ensuring client materials meet quality standards, providing communications, and managing projects under tight deadlines.
As a Customer Success Manager at Doxel AI, you will be responsible for driving value for strategic customers by demonstrating product impact, enabling effective use of datasets, managing customer support, and building strong relationships with key stakeholders to maximize customer adoption and success.
The Technical Integration Specialist - API provides advanced technical services and support for customer and third-party vendor API integrations for Nextech Software Products. Responsibilities include resolving integration issues, supporting customers, maintaining a knowledgebase, and working with technical teams to ensure smooth integrations.
The Compensation Analyst is responsible for researching and analyzing compensation data, developing competitive compensation programs, and supporting various compensation-related tasks including administration of salary ranges and equity programs. The role requires strong analytical skills, attention to detail, and the ability to collaborate across teams.
The Customer Success Manager will oversee the entire post-sale customer journey, focusing on training, building relationships, monitoring customer health, and enhancing customer satisfaction. The role involves strategic advice, upselling, managing customer data in a CRM, and ensuring product updates meeting customer needs.
As a Senior Customer Success Manager at Attentive, you will manage strategic client relationships, guiding their program strategy, revenue forecasting, and account growth. You'll provide consultative support and lead discussions to identify product opportunities while working closely with cross-functional teams to maximize customer value and satisfaction.
The Customer Success Manager will build relationships with customers, ensuring they get maximum value from the BuildOps software. Responsibilities include engaging customers, becoming a product expert, developing success plans, monitoring usage metrics, and collaborating with teams to enhance the customer experience. The role involves up to 50% travel to support customer implementations.
As a Technical Support Engineer, you will provide expert direction to customers using the Veza platform, manage product defect escalations, advocate for customer experiences with product and engineering teams, and create knowledge resources.
As a Senior Customer Success Engineer at Veza, you will act as a trusted advisor, providing technical guidance on IAM solutions, designing end-to-end solutions, and training customers to utilize the Veza platform effectively. You will perform health checks, conduct business reviews, and manage technical escalations, ensuring customers gain maximum value from the product.
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