Top Customer Success Jobs in Charlotte, NC

Nooks is a platform transforming sales reps from manual laborers to scientists. With a combination of AI tools, automation, and real-time collaboration, Nooks aims to automate most of the sales rep's job, allowing them to focus on more meaningful tasks. The team at Nooks is composed of experienced individuals from top companies and they have raised significant funding. The company is experiencing fast growth and offers a range of solutions for sales teams.

As a Client Success Manager at LRN, you will maintain client relationships, ensure value delivery, manage all commercial aspects of the partnerships, and act as a strategic advisor to clients. You will work on account growth, conduct business reviews, analyze client metrics, and represent client feedback to internal teams.

The Customer Success Manager will drive customer retention and success by understanding customer needs, developing relationships, and facilitating the customer journey. They will provide support, manage product rollouts, and coordinate business reviews to align customer and company goals, all while ensuring seamless transitions from onboarding to value creation.

The Customer Success Manager at Transfr will focus on ensuring customers derive value from the company's immersive training products. They will drive customer engagement, monitor utilization, prevent churn, and secure subscription renewals while providing implementation support and developing self-service resources.

The Account Manager will build and maintain strong client relationships to enhance client retention and revenue growth. Responsibilities include educating clients about Subsplash features, developing tailored solutions, and ensuring clients maximize the use of Subsplash's services. The role emphasizes collaboration, communication, and a strong understanding of the tech industry.

As a Customer Success Manager at Appinio, you will manage a portfolio of clients by building relationships, supporting them in utilizing market research insights to achieve their goals, conducting workshops, monitoring customer activity, managing renewals, identifying growth opportunities, and advocating for customer feedback internally.

As an Onboarding Manager, you will guide new customers through the onboarding process, ensuring smooth product adoption and timely integration. You'll monitor KPIs, provide feedback to teams, and ensure a structured handoff to Customer Success, focusing on delivering fast time-to-first-value and enhancing customer satisfaction.

As a Senior Customer Success Manager, you'll oversee customer onboarding, implementation, and engagement. You'll collaborate closely with various internal teams to ensure customer satisfaction and timely delivery of value, acting as their primary contact and advocate within the organization.

The Senior Customer Success Manager will be the voice of the customer, coordinating between sales, product, and engineering. Responsibilities include advocating for customers, managing enterprise deals, and working to improve product adoption and configuration. A technical background in cloud environments and debugging issues is essential, along with strong customer interaction skills.

The VP of Client Success is responsible for building and leading the Client Success organization, managing communication between clients and internal teams, and ensuring client satisfaction and retention across various healthcare verticals. This role involves both leadership and active participation in client success activities, with a focus on tailoring strategies to align with client business goals.

As a Customer Success Manager, you will be responsible for onboarding customers, providing guidance on the Cymulate platform, ensuring customer satisfaction, measuring success, and identifying expansion opportunities. You will act as a trusted advisor, educating clients on best practices and new features in cybersecurity.

As a Mid-Market Customer Success Manager, you will onboard new Enterprise customers, drive adoption, manage renewals, and identify expansion opportunities while collaborating with various teams to improve customer engagement and retention metrics.

As a Customer Success Manager, you will build and nurture long-term relationships with strategic accounts, ensuring they derive maximum value from Secureworks’ software. Your role involves educating customers, monitoring their progress, and collaborating with teams to enhance customer satisfaction and drive business growth.

The Customer Success Manager will manage enterprise accounts, ensuring customer retention, expansion, and adoption of services. This includes building strategic relationships, collaborating on renewals, and contributing to implementation playbooks. The role requires significant travel and involves negotiation and project management of professional services.

The Customer Success Architect will lead technical engagements with enterprise clients, providing guidance on cloud engineering projects, building relationships, and driving customer satisfaction and revenue growth. Responsibilities include developing reference architectures, collaborating with multi-disciplinary teams, and ensuring effective onboarding and adoption of Pulumi's services.

The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.

The Customer Success Operations Manager will oversee development and implementation of Customer Success operations, drive optimization initiatives, manage renewals and retention strategies, and lead teams in training and engagement. Responsibilities include enhancing customer experience through data analysis, collaborating across departments, and managing software adoption.