Top Customer Success Jobs in Buffalo, NY

As a Technical Adoption Manager, you will guide enterprise customers in the onboarding and successful adoption of VMware Cloud Foundation, ensuring they achieve their business objectives. Your role will involve conducting technology assessments, developing customer engagement plans, and acting as a trusted advisor to optimize customer success through effective use of VMware solutions.

As a New Business Case Manager at Pacific Life, you will provide exceptional customer service, operations support, and problem resolution. Your role includes gathering information about products, reviewing customer inquiries, and navigating multiple operational systems to resolve issues efficiently.

The Senior Customer Engineer will serve as the primary technical support to customers, translating their requirements into product specifications for the R&D team. Responsibilities include participating in product design, ensuring product quality through testing, and providing technical support and troubleshooting. The role requires strong technical knowledge in 4G/5G technologies and networking, along with excellent communication skills for customer engagement.

The Client Implementation Specialist will provide custom software integrations and support for clients, including installation, troubleshooting, and training on DataTrak. They will manage customer relationships, execute project development support tasks, and provide effective communication between various teams and clients.

The Quality Assurance Specialist will assess insurance marketing presentations for accuracy, conduct quality assessments, report results, work with various departments to address quality issues, maintain organized records, generate performance scorecards, and identify areas for process improvement.

As a Customer Engineer at BrowserStack, you will assist clients in utilizing our software testing platform effectively, helping to troubleshoot issues and ensure a smooth user experience. You will engage directly with customers to provide solutions and enhance their understanding of our products.

The Quality & QMS System Specialist will ensure quality compliance throughout the lifecycle of consumer and medical products. Responsibilities include managing quality documentation, assessing and investigating complaints, conducting internal audits, and overseeing training compliance for quality standards.