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Top Customer Success Jobs in Buffalo, NY
Social Impact • Software
The Implementation & Onboarding Manager oversees customer onboarding and implementation, ensuring excellent experiences through collaboration, organization, and strategy optimization.
Top Skills:
GainsightJIRASalesforce
Enterprise Web • Mobile • Professional Services • Software
As a Customer Research Advisor at Dscout, you will collaborate with clients to design and execute research projects using Dscout's platform, providing training on features and helping ensure successful project implementation. You will advocate for clients internally and support them throughout their research processes.
Information Technology • Security • Software • Cybersecurity
As an Enterprise Relationship Manager, you will build client relationships, support cybersecurity efforts, and collaborate with teams to enhance client experience.
Top Skills:
CRM
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Cloud • eCommerce • Information Technology • Professional Services • Software
The Support Engineer I provides customer support by resolving technical issues related to Cleo software and ensures superior customer service through effective communication.
Top Skills:
Cleo SoftwareConfigurationFtpHTTPNetworkingOperating SystemsSmtpSoftware InstallationSshftp
eCommerce • Food • Pet • Cryptocurrency • Manufacturing
As a Customer Experience Specialist, you'll deliver personalized customer interactions, advocate for service improvements, and build relationships, ensuring customer satisfaction.
Top Skills:
ChatEmailPhoneSms
Cloud • Software
The Network Support Engineer engages with customers to diagnose and resolve networking issues, improve processes, and ensure customer satisfaction with ThousandEyes' solutions.
Top Skills:
CiscoCloudDnsJavaJuniperLinuxPythonRestapiSaaSTcp/IpVoip
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Partner Success Manager drives partner enablement and success through strategic onboarding, training, and ongoing support, collaborating across departments to align goals and optimize performance using data-driven insights.
Top Skills:
Business Reporting ToolsCrm ToolsData AnalyticsIdentity GovernanceSalesforce
Insurance • Legal Tech • Social Impact
As a Client Experience Associate, you'll communicate with clients in crisis, provide guidance, and navigate internal tech platforms. No prior legal knowledge is needed.
Top Skills:
FrontSalesforce
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will build relationships with clients to enhance customer experience, drive product adoption, ensure satisfaction, and identify upsell opportunities.
Top Skills:
SaaSSupply Chain Software
Computer Vision • Digital Media • Mobile • Productivity • Social Media • Software
Lead and scale support efforts for a community of creators, manage support agents, optimize tools, and track success metrics.
Top Skills:
IntercomSalesforceZendesk
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