Top Customer Success Jobs in Boston, MA
The Client Manager at Interbrand acts as a key communicator and collaborator, managing key accounts/projects. Responsibilities include supporting senior managers, maintaining communication with clients and internal teams, nurturing strategic content, and ensuring projects are on budget and delivered on time.
As a Customer Success Manager, you will guide clients through the implementation process of FMX software, maintaining customer relationships, documenting success stories, and configuring forms. This role involves frequent communication with customers to ensure satisfaction and adoption of services while spending about 25% of your time traveling for onsite meetings.
As a Strategic Customer Success Manager at Netlify, you will manage relationships with strategic accounts, driving customer engagement and value. You will provide guidance on leveraging Netlify to meet business objectives, conducting quarterly business reviews, and identifying growth opportunities.
The Outbound Lead Generation Specialist will drive outbound sales efforts by warming up sales funnels and closing deals. Responsibilities include lead prospecting, conducting outbound outreach via various channels, maintaining a pipeline of prospects, qualifying leads, managing CRM, collaborating with sales and marketing teams, and tracking performance metrics to optimize outreach strategies.
As a Customer Success Manager at Haus, you will lead the customer lifecycle from onboarding to engagement. You'll advise customers on maximizing platform value, establish client success processes, and collaborate with product and engineering teams to enhance features. Building relationships with stakeholders is key to driving adoption and renewals.
Join Tailscale as a Customer Support Engineer to provide technical support for individuals, teams, and companies using Tailscale, collaborate with internal teams, and debug and fix customer issues. Requires 4+ years of technical support experience and strong networking skills.
The position is for potential candidates interested in creating a role within the Measured organization, allowing flexibility to express their skills and interests.
The Customer Support Analyst I role at Cority involves responding to customer inquiries, troubleshooting technical issues, logging support interactions, following up with customers, and escalating more complex problems to senior teams. This position includes on-call rotations and requires collaboration with internal teams to resolve customer issues.
The Operational Compliance Specialist leads operational quality compliance, conducts compliance checks on clinical trial documents, maintains quality support for regulatory compliance, and facilitates process improvement and CAPA management to enhance operational effectiveness and business success.
As a Customer Success Manager, you will be the face of Insider to our clients. Your main responsibilities include understanding our clients' needs, matching them with our products, ensuring they utilize our technology effectively, and maintaining a strong relationship with them. You will also be responsible for providing feedback to your team, identifying opportunities to add value to our clients' organizations, and contributing to product development. This role requires a university degree in Business, Marketing, Engineering, or related fields.
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