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Top Customer Success Jobs in Boston, MA
Healthtech
The position involves providing general ophthalmic care, conducting surgeries, participating in resident training, and collaborating on clinical and academic projects. The candidate will work in a multi-disciplinary setting and have opportunities for research.
Top Skills:
Epic Ehr
Legal Tech
The Hospitality Specialist provides exceptional customer service through 'White Glove' hospitality, managing client meetings and events, ensuring cleanliness of spaces, coordinating catered events, and utilizing various software for tasks. Responsibilities include setting up meeting rooms, inspecting kitchens, and supporting administrative needs.
Top Skills:
Microsoft
Fashion • Retail
As an Assistant Manager at J.Crew Factory, you will help lead a team to enhance customer loyalty through personalized connections and assist associates in maximizing sales. You'll observe team performance, provide feedback, and facilitate local community events to drive traffic and sales, all while promoting brand values.
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Information Technology • Security
The Technical Support Representative will handle inbound customer inquiries through various channels, collect customer information, document interactions in the CRM system, provide resolutions, and educate customers about online resources. Candidates should possess strong customer service skills and basic technical knowledge to assist in first call resolutions.
Automotive
The Complaints & Grievances Specialist II is responsible for investigating and resolving complaints and grievances, preparing necessary documentation for State Fair Hearings, and ensuring compliance with regulatory guidelines. This role involves daily interactions with clients and internal departments, managing workflow to meet department goals, and documenting all grievances in a tracking system.
Fintech • Payments • Financial Services
The Complaints & Grievances Specialist II investigates and resolves member complaints and grievances according to regulatory guidelines, prepares necessary hearing packets, and ensures compliance with turnaround times. This role requires interaction with clients and various internal departments to ensure timely and accurate case resolutions.
Top Skills:
ExcelMicrosoft OutlookMicrosoft Word
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Retail
The Customer Experience Manager at The Home Depot is responsible for overseeing store standards, coaching associates, managing customer service escalations, and ensuring safe operational processes. They play a key role in team engagement, daily task completion, and safety compliance, while providing input on associate performance and participating in hiring decisions as needed.
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
As a Senior Technical Support Engineer at Bitsight, you will provide top-notch customer support, manage technical inquiries, collaborate with engineering and product teams, and document learnings. Your role includes addressing customer requests, solving issues, and becoming an expert on the Bitsight platform while supporting Fortune 100 companies.
Top Skills:
Unix
Artificial Intelligence • Computer Vision • Hardware • Robotics • Metaverse
The Senior HPC Technical Support Engineer will provide advanced customer support for networking products, resolving technical issues, and maintaining high customer satisfaction. Responsibilities include troubleshooting installations, collaborating with internal teams, and documenting best practices.
Top Skills:
BashLinuxPython
Biotech
The NGS Technical Support Scientist I/II will provide technical support for Next Generation Sequencing products, handle customer inquiries, collaborate with internal teams on technical information, develop training content, and engage in professional growth activities. The role requires excellent communication and organizational skills to effectively manage projects and interact with various stakeholders.
Top Skills:
Next Generation Sequencing
Top Companies in Boston, MA Hiring Customer Success Roles
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