Top Customer Success Jobs in Birmingham, AL
The BIM Specialist supports the engineering team by virtually constructing buildings and documenting designs. This entry-level role includes learning technology systems, organizing multiple projects, maintaining accurate records, and communicating effectively within teams. The position also involves participation in training programs and indirect mentorship of peers.
CareRev is inviting potential candidates to join their Talent Community, allowing individuals to be considered for future job openings. Members can submit their resumes to showcase their talents and interests, and they will receive periodic updates from CareRev regarding new job opportunities.
As a Customer Support Executive at Exness, you will manage client requests and resolve issues through live chat, email, and phone. You will use CRM systems like Salesforce and Jira to process inquiries and ensure high service quality while meeting quarterly KPI targets. The role also involves verifying client documents and providing updates on requests.
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The Senior Manager, Global Compensation will oversee the development and execution of employee compensation and benefits programs. This role involves interacting with senior leadership, conducting compensation assessments, ensuring compliance, and managing equity compensation initiatives. The position emphasizes relationship building with HR teams and presenting information to the Compensation Committee Board.
The Customer Success Manager will guide clients in adopting the Reveleer platform, focusing on customer engagement and satisfaction. Responsibilities include developing client strategies, managing project lifecycles, leading multiple projects, and enhancing customer experience through feedback and data analysis. This role aims to drive growth, renewals, and improve overall customer advocacy.
As an Operations Insights Specialist, you will track customer sentiment, analyze project processes, report insights to improve customer satisfaction, and assist the Performance team in enhancing operational efficiency. The role requires strong communication skills and attention to detail.
The EEO Compliance Specialist will conduct legal research, draft legal documents, and finalize complex documents for submission to government agencies. Responsibilities include ensuring document accuracy, formatting, and compliance, as well as conducting EEO counseling and providing legal insights based on extensive research using legal databases.
The Customer Care Energy Advisor supports energy efficiency by managing utility-sponsored projects, reviewing applications for compliance, providing technical assistance on efficient technologies, performing energy savings calculations, and ensuring quality control. They interface with customers and contractors while processing incentive payments and conducting surveys.
As a Client Success Manager, you will ensure client success by aligning services with business objectives, fostering relationships, monitoring account health, and optimizing services. You will also drive satisfaction, manage renewals and upselling opportunities, and analyze client feedback to enhance service quality.
The Customer Success Manager at Toku will develop and maintain client relationships, ensuring customer satisfaction and resolving payroll-related issues. Responsibilities include onboarding clients, troubleshooting payroll discrepancies, collaborating with cross-functional teams, and ensuring payroll compliance.
As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.
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