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Top Customer Success Jobs in Birmingham, AL
Software
As a POS Systems Specialist, you will research various POS systems, document APIs and workflows, troubleshoot issues, and act as a liaison between customers and internal teams. Your role involves building relationships with POS partners, updating internal documentation, and addressing network challenges to enhance POS performance.
Top Skills:
APIs
Software
The Customer Success Engineer (CSE) at Decodable will ensure customer satisfaction and success with the platform by providing technical support, facilitating onboarding, and representing customer feedback. The role includes hosting success meetings, assisting in identifying use cases, and refining the onboarding process from POC to production, while also maintaining documentation and communication with customers.
Top Skills:
JavaPythonSQL
Cloud • Software
The Enterprise Customer Success Manager at Canonical is responsible for onboarding new customers, managing a portfolio, and collaborating with various teams to ensure customer satisfaction and retention. They will engage with customers to understand their needs and advocate internally for product improvements.
Top Skills:
Linux
Featured Jobs
Healthtech
The Utilization Review Specialist ensures a streamlined utilization process for patients in the virtual IOP program, including peer reviews, managing authorizations, collaborating to improve patient experience, and delivering training for documentation standards.
Top Skills:
MS OfficeSalesforce
Legal Tech • Software
The Customer Success Manager will be responsible for driving customer adoption and retention, managing client relationships, resolving inquiries, and improving customer satisfaction. The role involves onboarding clients, collecting feedback, and collaborating with various departments to enhance the customer experience.
Artificial Intelligence • Software
Pillar is interested in expanding their team and welcomes talent to apply for future opportunities that fit their experience. They focus on providing an interview intelligence platform to help organizations hire the right talent efficiently and equitably.
Financial Services
The Senior Associate at Portage Point Partners will tackle financial, operational, and strategic challenges, working across investment banking and performance improvement engagements. Responsibilities include analyzing financial statements, preparing executive reports, developing financial models, and supporting business development efforts within a collaborative environment.
Artificial Intelligence • Insurance
The Underwriting Operations Assistant supports the Underwriting team by managing policy processing for new business, renewals, and account maintenance while ensuring high accuracy and exceptional customer service. They will review and process submissions, troubleshoot systems with IT, and comply with regulatory requirements.
Energy
The Lead Generation Specialist will lead a team to source leads for the sales team, manage the lead generation process, analyze lead metrics, facilitate communication between sales and other departments, and continually improve lead generation strategies and tools. They will also provide coaching to sales members and support data quality efforts in Salesforce.
Top Skills:
PythonSQL
Software
The Technical Support Engineer at Cribl will provide enterprise-level support to customers, ensuring their success with Cribl Stream and other products. Responsibilities include troubleshooting technical issues, collaborating with internal teams, and documenting solutions for knowledge sharing.
Top Skills:
JavaScript
Top Companies in Birmingham, AL Hiring Customer Success Roles
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