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Top Customer Success Jobs in Baltimore, MD
Software
As a Senior Customer Success Manager, you will manage a portfolio of non-profits, drive product adoption, resolve issues, and enhance customer satisfaction.
Top Skills:
CrmsDigital MarketingGoogle AnalyticsMeta PixelSaaS
Edtech • Fintech • Social Impact
The Client Success Manager will manage B2B client relationships, optimize onboarding, drive user adoption, and support revenue growth initiatives.
Top Skills:
B2B SaasHr TechInformation SystemsSaas Onboarding
Information Technology • Legal Tech
The Customer Support Specialist will assist customers via live chat, email, and phone, resolving their issues and providing training on the software while ensuring customer satisfaction and product adoption.
Top Skills:
ExcelGoogle ProgramsGoogle SheetsMS Office
Featured Jobs
Security • Software • Cybersecurity
Lead the enterprise customer success team by driving product adoption and customer satisfaction while ensuring growth and retention through strategic initiatives.
Top Skills:
AgileSaaSSoftware
Cloud • Software
The Implementation Specialist coordinates project implementation, provides technical support, manages customer onboarding, and ensures high-quality customer service at Ooma.
Top Skills:
DhcpNetworking FundamentalsSaaSTcp/IpVpn
Cloud • Natural Language Processing • Security • Software • Cybersecurity
As a Senior Customer Success Manager, you'll manage client relationships, drive product adoption, and advise on integrations to ensure customer success with the Nightfall platform.
Top Skills:
Data SecurityMachine LearningSaaS
Software
Zowie is looking for passionate and self-driven individuals interested in supporting various roles as the company grows rapidly in customer service technology.
Retail
The Fractional Director of Customer Experience drives customer-centric innovation, improving customer service and fostering cross-functional alignment for enhanced experiences.
Top Skills:
Automation ToolsChatCRM
Information Technology • Software • Database • Analytics
The Customer Solutions Engineer assists dbt Cloud Enterprise customers by troubleshooting issues, mentoring team members, and enhancing product adoption and retention.
Top Skills:
Cloud DatabasesCloud FilesystemsDbtGitJavaScriptJinjaKubernetesLiquidLookmlPythonSAML
Marketing Tech • Sales
As a Customer Success Manager, you'll advance platform adoption, manage customer relationships, drive strategic onboarding, and ensure client satisfaction while coordinating internal resources.
Top Skills:
Project ManagementSaaS
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