Top Customer Success Jobs in Baltimore, MD
The Engagement Manager, Customer Success is responsible for onboarding and growing enterprise clients by pitching Zinier’s innovative Field Service Platforms, ensuring timely project delivery, and collaborating with sales and development teams to drive customer success and satisfaction.
The Customer Success Associate at Qualio will focus on improving customer retention and growth through proactive engagement, renewal management, and account management. Responsibilities include driving customer adoption, handling contract negotiations, and collaborating with other teams to enhance customer experience.
Vultr is inviting applications from candidates who don't see a suitable job opening. This proactive approach allows the company to match applicants to relevant opportunities in cloud computing before positions are publicly advertised.
Outlier is seeking talented writers fluent in Portuguese from Portugal to assist in training generative AI models. Responsibilities include reading and classifying texts, writing short stories, and evaluating factual accuracy of AI-generated content.
The Retention and Recovery Specialist I interacts with clients to assist in the return of rental equipment and convert clients to private pay services. Responsibilities include managing phone calls, resolving issues, answering inquiries, maintaining detailed documentation, and meeting productivity goals.
The ERP Implementation Specialist & Admin will deploy and manage the Infor LN ERP system, ensuring it meets the company's manufacturing needs. Responsibilities include configuring the system, data migration, collaboration with cross-functional teams, user training, and ensuring system security and compliance.
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The Customer Support Lead will oversee Tier 1 support agents, managing daily operations, resolving client escalations, and improving service quality. The role also focuses on team leadership and coaching, enhancing workflows, and conducting performance analysis.
Client Experience Manager at Rialtic, Inc. Responsibilities include shaping business reports, understanding and acting on client results, requests, and feedback. Collaborating with operational and technical teams to focus on client data needs, streamline data workflows, and manage large datasets. Ensuring value delivery through consolidated reports and efficient operational processes.
As a Principal Accessibility Specialist, you'll lead the accessibility strategy and implementation across digital products, ensuring compliance with the latest WCAG standards. You'll work with designers, developers, and product managers to improve user experiences and provide mentorship to cross-functional teams on best practices for accessible design and development.
The QRA Specialist monitors the compliance program, assists with inventory and safety compliance, tracks regulatory records, conducts internal audits, and helps maintain safety and security standards in the Distribution Center.
Top Companies in Baltimore, MD Hiring Customer Success Roles
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