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Top Customer Success Jobs in Austin, TX
Cloud • Software
The Customer Success Business Analyst will enhance Customer Success operations by managing platforms, digital communications, and scaled program management. Key responsibilities include platform administration, managing customer engagement tools, overseeing project timelines, and improving customer satisfaction through effective communication strategies.
Top Skills:
CatalystGainsightGongGroove
Fintech • HR Tech
The Customer Onboarding Lead at Gusto will manage a team of 20-40 employees focused on onboarding experiences for small and medium businesses. Responsibilities include team leadership, operational excellence, and ensuring a great customer experience with health benefits.
Fintech • App development
As the Manager of Customer Success, you will lead a team responsible for enhancing customer satisfaction and retention by managing key relationships, overseeing onboarding and training, and collaborating with cross-functional teams to improve service offerings. You'll also analyze performance metrics and identify process improvements.
Top Skills:
SQL
Featured Jobs
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Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The IT Service Desk Intern supports the team in providing technical support to CrowdStrike employees. Responsibilities include troubleshooting hardware, software, and network issues, managing user accounts, maintaining IT policies, and offering excellent customer service.
Fintech • Mobile • Payments • Software • Financial Services
The Payment Operations Senior Specialist will support stakeholders in launching and improving currencies within the Swift team, ensuring high-level execution of responsibilities, coordinating new product setups, investigating issues, and leading process improvement initiatives. The role requires collaboration across various teams and mentoring new specialists.
Top Skills:
ExcelLooker
Fintech • Real Estate • Security • Software • Cybersecurity
The Customer Support Representative will provide exceptional service by troubleshooting issues, answering questions, and resolving customer concerns. They will take ownership of customer issues and work to deliver effective solutions while collaborating with teams to enhance the customer experience. This role plays a vital part in ensuring customer satisfaction and contributes to a growing team.
Top Skills:
IntercomSalesforce
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Manager of Customer Success will lead a team of Account Managers, drive customer growth and satisfaction, manage strategic accounts, and report performance metrics. Responsibilities include mentoring team members, establishing KPIs, analyzing customer data, and collaborating with other departments for enhanced customer journeys.
Top Skills:
Salesforce
Cloud • Information Technology • Security • Software • Cybersecurity
The Learning Management System Specialist is responsible for managing and optimizing the LMS, ensuring compliance training effectiveness, providing technical support, developing courses, analyzing data, and collaborating with teams to enhance training solutions.
Top Skills:
ArticulateLearning Management SystemUdemyWorkday Learning
Marketing Tech • Social Media
As a Client Strategist at LoudCrowd, you will manage key client accounts, drive growth metrics, conduct industry research, communicate progress to stakeholders, and collaborate with cross-functional teams. Your role focuses on building relationships, ensuring client success, and addressing issues proactively.
Information Technology • Internet of Things • Mobile • On-Demand • Software
As a Senior Real-Time Graphics Specialist at Spectrum News, you will develop and troubleshoot real-time graphic templates and augmented reality graphics, work closely with production teams to integrate graphics into shows, manage graphic systems, and mentor others in technical workflows across multiple platforms.
Top Skills:
After EffectsChyronJavaScriptJSONPhotoshopSQLVizrtXMLZero Density
Top Companies in Austin, TX Hiring Customer Success Roles
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