Top Customer Success Jobs in Atlanta, GA
As a Senior Product Support Specialist, you will troubleshoot product-related issues, provide exceptional customer support, collaborate with product and engineering teams, and enhance your understanding of ERP systems. Your role includes acting as an expert for customer inquiries, documenting solutions for future reference, and building strong relationships with customers to drive satisfaction and engagement.
As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.
The Customer Support Specialist (Russian-speaking) will respond to customer inquiries via chat, email, and phone, addressing complaints and issues effectively, ensuring customer satisfaction, and maintaining accurate records of interactions. The role also includes identifying opportunities for improvement and providing feedback.
As a Software Support Specialist I, you will provide exceptional client support for our EMR users, documenting and resolving issues while maintaining high-quality service and client satisfaction. You will troubleshoot software applications, manage inbound calls, and collaborate across teams to ensure effective resolution of technical issues.
The Tech Support Analyst at Elevar will provide advanced support to Shopify merchants on ecommerce tracking solutions, focusing on behavior analytics. Responsibilities include resolving tracking discrepancies, collaborating with teams to design tracking strategies, and monitoring performance for optimization.
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
The Procurement Specialist will source products, respond to customer inquiries, manage inventory control, place purchase orders, maintain inventory systems, monitor supplier performance, and participate in process improvement projects.
The Customer Success Engineer is responsible for providing technical advice and assistance to Kentik customers, troubleshooting issues, identifying bugs, and managing feature requests. This role involves collaboration with various teams to ensure customers derive maximum value from the Kentik platform, focusing on building long-term relationships with clients in the APAC region.
As a Client Manager, you will manage strategic accounts by selling Optiv security services and solutions, while coordinating a cross-functional team to address client security concerns and build strategic management plans. Your role will involve increasing client satisfaction, developing long-term relationships, and driving sales pipeline growth through effective communication and collaboration.
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