Top Customer Success Jobs in Ann Arbor, MI

The BIM Specialist role involves supporting engineering teams in virtually constructing buildings and documenting design contracts. Responsibilities include learning technology systems, assisting with construction documentation in AutoCAD and Revit, participating in project BIM coordination, and maintaining project records. The role emphasizes teamwork, communication, and problem-solving in a fast-paced environment.

The Manager of Client Enablement leads a team to enhance client onboarding, training, and ongoing support for an ecommerce platform. Key responsibilities include coaching team members, managing client calls, and developing training strategies to maximize client satisfaction and retention.

The Developer Relations Specialist will support and empower Decentraland's creator community by assisting with technical challenges, collaborating with internal teams, and fostering community engagement through workshops and events. This role focuses on facilitating connections between creators and Decentraland while promoting innovation within the platform.

The Customer Success Manager will ensure outstanding customer experiences at AssemblyAI by onboarding and supporting customers in utilizing Speech AI technology. Responsibilities include managing a client portfolio, identifying product integration opportunities, leading meetings, and providing insights for product development.

The Customer Onboarding Manager at Human Interest is responsible for leading a team of specialists to ensure efficient onboarding processes for clients. This includes managing goals, strategizing internal promotions, addressing customer escalations, and continuously improving onboarding metrics and processes.

The Client Success Manager will ensure client success by understanding client needs and aligning services with their business objectives. Responsibilities include account management, quality assurance, service optimization, upselling, client communication, and performance reporting.

The Technical Customer Success Manager will be the primary liaison for enterprise clients, ensuring their objectives are met using the company's AI platform. Responsibilities include gathering technical requirements, developing strong relationships with clients, providing guidance on platform usage, and monitoring client success to identify upsell opportunities.