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Top Customer Success Jobs in Ann Arbor, MI

2 Days Ago
Remote
Ann Arbor, MI
Mid level
Mid level
Security • Cybersecurity
The Technical Account Manager will enhance product usage and adoption among clients. Responsibilities include client engagement, technical expertise, customer support, and cross-functional collaboration, ensuring clients maximize value from Tufin technologies.
Top Skills: BashFirewall AdministrationLinuxNetworking DevicesPerlPythonSQL
2 Days Ago
Remote
Ann Arbor, MI
Senior level
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
The Technical Support Developer resolves complex technical support cases, collaborates with R&D, develops debugging tools, and identifies product improvement opportunities.
Top Skills: Active DirectoryAWSAzureGoJavaScriptLinuxNode.jsPythonReactWindows
2 Days Ago
Easy Apply
Ann Arbor, MI
Easy Apply
Mid level
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager manages client relationships, drives campaign performance, coordinates execution, and provides analysis and recommendations for digital advertising programs.
Top Skills: ExcelMS OfficePowerPoint

Featured Jobs

2 Days Ago
Remote
Ann Arbor, MI
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Information Technology • Software • Cybersecurity
The Senior Customer Success Manager will cultivate customer relationships, understand their needs, and ensure they achieve value from ReversingLabs' cybersecurity solutions through collaboration and strategic planning.
Top Skills: Crm Software
2 Days Ago
Easy Apply
Remote
Ann Arbor, MI
Easy Apply
Junior
Junior
Information Technology • Cybersecurity
As a Helpdesk Administrator, you will support internal IT by resolving technical issues, managing helpdesk tickets, and maintaining IT documentation in a remote environment.
Top Skills: Google WorkspacemacOSRemote Support ToolsWindows 10Windows 11
2 Days Ago
Easy Apply
Remote
Ann Arbor, MI
Easy Apply
Junior
Junior
eCommerce • Software • Design • SEO
The Customer Success Manager will advise Enterprise customers, ensuring successful Webflow launches and driving value through strategic planning and relationship management.
Top Skills: Digital MarketingSaaS
2 Days Ago
Remote
Ann Arbor, MI
61K-103K Annually
Mid level
61K-103K Annually
Mid level
Cloud • Consumer Web • eCommerce • Information Technology • Software
As a Technical Account Manager, you provide strategic technical guidance to clients, manage accounts, collaborate with product teams, and optimize customer experiences to drive growth.
Top Skills: APIsCSSEcommerceHTMLJavaScript
2 Days Ago
Hybrid
Ann Arbor, MI
101K-198K Annually
Senior level
101K-198K Annually
Senior level
Big Data • Cloud • Software • Database
The Strategic Customer Success Manager serves as a strategic advisor to customers, leveraging technology and account management skills to drive successful outcomes and growth. Responsibilities include de-escalating issues, building account plans, and enhancing the Customer Success program.
Top Skills: GainsightMongoDBSalesforce
Reposted 2 Days Ago
Easy Apply
Remote
Hybrid
Ann Arbor, MI
Easy Apply
Mid level
Mid level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Customer Success Operations Analyst at Grammarly, you'll enhance operational processes, manage customer success technology stacks, and support data-driven initiatives to improve customer experiences.
Top Skills: ChurnzeroGainsightHookSalesforce
2 Days Ago
Remote
Ann Arbor, MI
55K-142K Annually
Mid level
55K-142K Annually
Mid level
Machine Learning • Payments • Security • Software • Financial Services
The IT Incident Management Specialist ensures efficient incident handling, coordinates incident responses, and communicates with stakeholders. Responsibilities include monitoring incident queues, facilitating resolutions, and conducting post-incident reviews, as well as enhancing incident management processes.
Top Skills: ItilJIRAServicenow
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