Job Summary:
As the Payments, Risk and Operations Senior Associate here at Sporty Group, you will be responsible for supporting the payments function within South Africa, focusing on managing fraudulent activities, implementing risk management strategies, optimizing payment performance, and enhancing payment acceptance rates. The ideal candidate will have a strong background in payments, fraud risk management, and team management, with a proactive approach to operational excellence.
Key Responsibilities:
Oversee and enhance the end-to-end payment processing function, ensuring efficient handling of deposits, withdrawals, refunds and reconciliations.
Collaborate with payment providers, banks and internal teams to resolve complex payment options for improved user satisfaction.
Implement advanced risk controls and strategies to reduce fraud exposure in adherence to AML and KYC requirements.
Proactively monitor transactions to identify and investigate suspicious transactions and work closely with fraud prevention and compliance teams.
Continuously assess and improve payment processing workflows to enhance speed, reduce costs and minimize processing errors.
Analyze payment trends and customer behavior to propose new payment methods or adjustments to existing ones that better meet user needs.
Lead new initiatives to optimize operational processes, including the development of new workflows and standard operating procedures for payments and risk management.
Support the implementation and integration of new payment solutions and technologies, ensuring seamless implementation and minimal user impact.
Ensure all payment and operational processes comply with regulations and relevant industry standards, updating policies as needed.
Qualifications:
Bachelor’s degree in Finance, Business, Risk Management, or a related field.
At least 3-5 years of experience in payment operations, fraud management, or risk management within financial services, fintech, e-commerce, or a related industry is required.
Strong understanding of payment processing, fraud prevention strategies, and risk management practices.
Proven experience working with payment gateways, PSPs, fraud detection systems, and risk management tools.
Excellent analytical skills with the ability to interpret complex data and make data-driven decisions.
Strong communication and interpersonal skillsStrong understanding of market intelligence.
Capability to manage multiple projects and meet deadlines.
Ability to positively collaborate in an international remote work environment.
Top Skills
What We Do
Sporty Group is a consumer internet and technology business with an unrivalled sports media, gaming, social and fintech platform which serves millions of daily active users across the globe via technology and operations hubs across more than 10 countries and 3 continents.
The recipe for our success is to discover intelligent and energetic people, who are passionate about our products and serving our users, and attract and retain them with a dynamic and flexible work life which empowers them to create value and rewards them generously based upon their contribution.
We’re fortunate enough to have already built a capable and proven team of 500+ high achievers from a diverse set of backgrounds with a common thirst for excellence and we are constantly looking for more talented individuals to power our growth and serve our users further via their grit and innovation.
