As a Team Lead in Customer Success, you will oversee a team of agents, monitor their performance, provide coaching, handle escalations, and ensure service delivery aligns with KPIs. Your role includes facilitating team communication and staying updated with internal processes.

The Customer Success Associate is responsible for handling customer queries through various channels, educating customers about products and services, maintaining accurate records, troubleshooting issues, and working collaboratively with the team while achieving set KPIs.

The Android Engineer will take ownership of existing Android applications, implement new features, build new UI pages, test applications, and facilitate app releases in new regions. Collaboration with a globally spread team will be essential.

The Site Reliability Engineer will enhance and monitor cloud infrastructure, improve processes for deployment in various countries, and ensure system security. Responsibilities include project planning, managing Kubernetes clusters, mentoring team members, and using tools for troubleshooting and performance improvements.

As an iOS Engineer at Sporty, you'll develop and enhance our iOS app while collaborating with Product Managers and Designers. Key responsibilities include building app features, conducting code reviews, creating technical documentation, and mentoring junior team members. A strong understanding of software engineering practices and iOS development is essential.

The Quality Analyst will evaluate email and chat support interactions, ensuring compliance with standards, identifying improvement areas, and providing feedback to agents. The role involves generating reports, collaborating with team leads for coaching, and suggesting enhancements for better customer satisfaction.

As the Software Engineering Team Lead, you will guide a team of developers in creating high-quality software solutions, focusing on backend technologies and architecture. Your role involves both technical leadership and management, including coding, mentoring, and ensuring best practices in software development. You'll drive the entire development lifecycle and help the team continuously improve their processes.

As a VIP Account Manager at Sporty, you will build and maintain relationships with high-value clients, ensuring their satisfaction and loyalty. You'll provide tailored services, monitor engagement, analyze data, and collaborate with internal teams to enhance client experiences in the iGaming sector.

As the International Commercial Legal Counsel, you will draft, review, negotiate, and close a variety of commercial agreements and vendor agreements. You will maintain legal documentation and develop effective contract processes while collaborating with various departments and stakeholders.

As the Retention Lead for Online Casino Games, you will develop and execute retention strategies and promotional activities, monitor campaign performance, collaborate with product teams, and motivate your team to enhance player engagement and retention.

The Payments, Risk and Operations Senior Associate at Sporty Group is responsible for managing payment functions, investigating fraudulent activities, implementing risk management strategies, and optimizing payment processes to enhance user satisfaction while ensuring compliance with regulations.

The IN Associate in Payment Operations will monitor payment processing channels, resolve payment issues, provide customer support related to payments, execute daily operations tasks, and perform data analysis to improve payment processes. The role requires collaboration with external service providers and internal teams to enhance payment efficiency.

The Senior Casino Business Insights Analyst will analyze marketing campaigns, customer behavior, and market trends to provide strategic insights. Responsibilities include developing marketing dashboards, conducting market research, and collaborating with partners to enhance marketing initiatives. This role emphasizes data-driven decision-making to optimize marketing spend and improve ROI.

The IT Engineer will support employees by resolving IT issues, maintaining systems, and managing IT assets. Responsibilities include installing hardware and software, overseeing corporate telecom systems, assisting with global IT projects, and leading the helpdesk. Requires extensive experience in IT systems and network administration, along with strong technical skills and communication abilities.

The Compliance Manager oversees compliance activities for South African entities, ensuring adherence to regulatory frameworks and internal policies. Responsibilities include managing audits, documentation, collaboration with stakeholders, and compliance with various acts such as FICA and the Companies Act. The role involves developing socio-economic programs and ensuring compliance with data protection laws.

The Database Administrator - MySQL Specialist will manage and take ownership of the database infrastructure for various platforms, monitor slow queries, automate deployments and enhance dashboards, with a primary focus on MySQL and MongoDB, while facilitating deployments into new regions.

You will develop the responsive frontend of a SaaS application using Vue.js and ensure excellent performance and user experience. Responsibilities include collaborating with product owners, participating in code reviews, and providing support for production applications while mentoring junior team members.

As a QA Automation Engineer, you'll ensure the quality of software releases by testing web and mobile applications, creating automated test cases, analyzing tests for efficiency, and improving quality processes. You'll collaborate closely with the development team throughout the entire development process and mentor junior members.

As a QA Automation Engineer, you will ensure quality across different platforms, develop automated tests and frameworks, track product issues, and mentor junior team members while participating in the complete development lifecycle.

As a Weekend Backend Engineer, you will develop scalable microservices and backend systems for millions of users, participate in code reviews, respond to production issues, and mentor junior team members. You’ll work in a distributed environment with a focus on cloud technologies like Docker and Kubernetes, ensuring system stability and performance.