Workplace Services Assistant

WHAT IS BOX?

Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.

WHAT BOX NEEDS YOU? 

We are looking for a dynamic and proactive individual with exceptional interpersonal skills to join our Workplace Services team at Box's headquarters in Redwood City. In this role, you will collaborate closely with our Workplace Services Manager and team, who oversee the coordination, maintenance, and daily operations of our office spaces.

As part of the Community and Impact Team, we are dedicated to fostering the unique Box culture. If you enjoy connecting with others, making things happen, and meeting interesting new people, we’d love to hear from you!

WHAT YOU'LL DO

• Serve as the primary point of contact at the front desk, managing employee inquiries related to workplace services (working in office Monday - Friday).
• Greet and check in Boxers, vendors, and customers warmly, enhancing their experience with beverages in the waiting area.
• Welcome new hires, conduct office tours, and familiarize them with workplace amenities and key areas.
• Deliver exceptional customer service to create positive experiences for Boxers, guests, and candidates.
• Support the Executive Innovation Center team to ensure a seamless experience for high-level customers and executives.
• Assist with daily vendor operations, event planning, coordination, and execution to foster a fun environment.
• Maintain organized and presentable office spaces while collaborating with security and facilities teams on various tasks.
• May be asked to provide on-site support at our San Francisco office as needed.

WHO YOU ARE 

• Bachelor's degree in facility management, business administration or relevant field.
• Minimum 1+ year of experience, ideally with a combination of office/facilities management, administrative work, and event planning.
• A willingness to be self-directed, with a knack for problem solving and finding inefficiencies - anticipate potential problems, and drive toward solutions.
• A "roll up your sleeves" and get things done attitude - no task too big or too small! 
• A proven ability to juggle multiple deadlines and projects; must be highly organized.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.