Workplace Experience Lead

As the Workplace Experience Lead, you will be the primary stakeholder overseeing Metropolis’ Nashville HQ. You will coordinate all onsite operations related to the employee experience. You will be a member of the People team, working closely with all other teams reporting into the Nashville office to ensure their needs are met. In this role, you will also help build consistent workplace offerings alongside a network of other Workplace employees and contribute to the overall culture of the organization. 

• Maintain a welcoming, safe and secure working environment  
• Represent the Workplace team as the face of the office for employees and guests  
• Contribute to operational excellence by partnering with vendors, onsite support, and internal stakeholder groups such as IT and Security
• Own all onsite communications and field inbound requests from the local team 
• Carry out office processes, policies, and all daily office-related operations 
• Monitor and maintain office services and amenities, including F&B and supplies (including arranging office orders and maintenance) - ensuring all areas are well-stocked
• Partner with other Office Coordinators to understand and align perks, offerings, SWAG, and events 
• Ensure reception area and conference rooms are tidy and presentable  
• Take the lead on building-related tasks/issues, such as employee parking, maintenance, building/office updates and announcements 
• Receive deliveries; sort and distribute incoming mail 
• Coordinate office lunches and events 
• Manage conference room calendars including scheduling appointments, confirming meetings, spotting/clearing up calendar related discrepancies, coordinating with professionals from other companies 
• Coordinate with the IT department if any technical issues arise 
• Coordinate with the Accounting team when needed (invoices, expense tracking) 
• Work on various ad-hoc projects for the broader People team
• Assist with the onboarding and access needs of new onsite employees
• Support visiting employees from other locations

• 2-3 years of professional experience 
• Ability to work in office 5 days a week
• Thrives in a high-pressure environment 
• Experience interacting with executives in the finance, real estate or technology industries 
• Strong communication skills 
• Highly organized with strong attention to detail 
• Team player – energetic, enthusiastic and personable 
• Ability to multitask and prioritize completing tasks and meeting deadlines 
• Perform duties with the highest level of confidentiality and integrity 
• Strong Google suite skills (including calendar and Drive applications) 
• Strong Zoom and Google Meet skills 
• Familiarity with Asana, Slack, and Navan is preferred but not required 
• Interest in being a part of a fast-growing company

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $32 to $38 hourly. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. 

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