SMX is seeking a Watchstander in support of Commander Navy Installations Command (CNIC) Enterprises Services Center in Norfolk, VA. The qualified candidate will be responsible for interfacing directly with the Government customer at their onsite facility while providing critical infrastructure support. The ideal candidate will have demonstrated experience with reliable, detail-oriented, and self-directed work to complete tasking within required schedules.
This position supports a 24/7 operational project which requires rotational shift work that will include weekends and holidays. Shifts may rotate approximately every 3 months. The candidate must have reliable transportation even in inclement weather.
This position requires a DoD security clearance which requires US citizenship for work on DoD contracts.
Essential Duties and Responsibilities
- Conduct logged random checks of SIPR spaces and log inventory inspections every 24 hours
- Conduct physical inspection of SIPR Protected Distribution Systems (PDS) daily (includes weekends and holidays)
- Conduct one physical inspection of the lab within boundaries of Service Delivery Point (SDP) per watch period to include, but not limited to, testing of emergency lighting, verifying fire extinguisher validation, and checking lab lighting, environmental HVAC operation, power distribution unit operation, structural hazards such as water leaks and building damage.
- Record environmental and status readings
- Report any issues to appropriate Point of Contact (POC) and submitting support tickets in ticketing systems as required
- Monitor the Watch email inbox and notifying POC as required
Required Skills & Experience
- Excellent skills to communicate effectively with others both verbal and written
- Strong analytical and problem-solving skills
- Active Secret clearance
- Minimum High School Diploma
- A junior level candidate has:
- One (1) to three (3) years of experience and a bachelor’s degree, OR
- Associates degree plus up to four (4) years of additional relevant work experience, OR
- No degree plus up to six (6) years of additional relevant work experience
- A journeyman level candidate has:
- three (3) or more years of experience and a bachelor’s degree, OR
- Associates degree plus over four (4) years of additional work experience, OR
- No degree plus over six (6) years of additional work experience
Desired Skills & Experience
- Information Technology and Computer Networking knowledge
- Helpdesk support background
- Previous Watchstander experience
Application Deadline: December 9, 2024
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The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.
The proposed salary for this position is:
$59,200—$88,800 USD
At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity or expression, pregnancy or genetic information. SMX is an Equal Opportunity/Affirmative Action employer including disability and veterans.
Selected applicant will be subject to a background investigation.
What We Do
SMX is a global technology and advanced engineering provider specializing in Cloud Solutions, C5ISR, and Advanced Engineering / IT. Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong, or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, the DC Metro, Florida, Hawaii, Maryland, and Massachusetts.
Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face.
SMX offers competitive benefits, excellent work environments, and growth opportunities for our employees while continuing to expand operations and support our communities. We have more than 25 years of rapid and consistent growth with continuous recognition as an employer-of-choice technology company. In addition, we have earned coveted industry quality and business certifications; have a strong commitment to business partnerships, ethics, compliance, and sustainability; and have a multitude of premier contracting vehicles. The combination of these attributes allows us to provide sound, repeatable business solutions yet remain flexible and agile to quickly adapt to specific customer requirements.
Committed to ensuring the highest levels of customer satisfaction, SMX is structured around the programs and technologies we support to provide optimal and seamless operations. We have maintained a reputation for excellence, helping to assure the missions of our Department of Defense, Public Sector, Fortune 1000, and other Government and commercial customers.
