VP, Global Accounts

Posted 2 Days Ago
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9 Locations
Senior level
Other
The Role
The Vice President of Global Accounts at TaskUs leads global operations, enhances client relations, and implements best practices across regions.
Summary Generated by Built In

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a Vice President of Global Accounts at TaskUs really do? Think of yourself as a strategic leader whose primary responsibility is to align the Operations team globally. A transformative change-agent who excels at building and maintaining relationships. This person will be responsible for bridging the gap between different regions of the globe, specifically making sure that best practices and lessons learned are flowing from region to region to drive shared success.  

You love working closely with people and building solid relationships with others. You care deeply about the overall business and look for ways to add value. You like being part of a team that delivers excellence.  You’re self motivated and career driven. You’re passionate about making the world a better place. You like being held accountable for your own results. You are also able to balance the needs of your clients while providing world-class service and satisfaction. 

As a  Vice President of Global Accounts, you will: 

  • Offer solutions utilizing persuasive win themes and effective project management strategies

  • Develop a deep understanding of the TaskUs portfolio of Services and Solutions

  • Partner consistently with Client Services and Operations personnel as one team in front 

  • Support quarterly business reviews with thought leadership and present growth opportunities in this forum

  • Establishing goals, analyzing growth and providing accurate/complete submission of required progress reports, forecast and status of opportunities within operations

Do you have what it takes to become a Vice President of Global Accounts?

Requirements:

  • 10+ years of project management/ operations leadership experience in a BPO setting

  • Experience supporting a technology or search engine program

  • Strong communication skills; client communication is an asset

  • Exceptional presentation acumen and experience

  • A passion for revolutionary technology solutions

  • Energetic and self-motivated

  • Able to work both independently and on a team

  • Required: because this is a global role, this person must be able to travel 50-75%

About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2024, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India.

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.

TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.

“Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.”


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How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Top Skills

Bpo
Project Management
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The Company
Medellín, Aranjuez
10,564 Employees
On-site Workplace
Year Founded: 2008

What We Do

TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.

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