Vice President, Product - Partnerships and Ecosystem

Description

Sprout Social is looking to hire a Vice President of Product, Partnerships & Ecosystem for the Product team.

Why join Sprout’s Product team?

Sprout empowers businesses around the globe to tap into the power and opportunity of social media. Our software brings together social content and messaging, data and workflows in a unified system of record, intelligence and action. Operating across major social media channels like Twitter, Facebook, Instagram, TikTok, Pinterest, LinkedIn, Google and YouTube, we provide organizations with a centralized platform to effectively manage social media efforts across stakeholders and business functions. We’re relentless about ensuring the success of our customers and building elegant software, and are regularly recognized by customers for our industry-leading products.

At Sprout, our partner ecosystem and relationships with our social network partners are fundamental to both our business growth and customers’ success. As a key member of our R&D executive leadership team, reporting directly to the Chief Product Officer, you will shape and define Sprout’s partnership and ecosystem product strategy. Your work will ensure that Sprout delivers the most comprehensive and impactful solutions to our customers. In this role, you will work closely with our social network partners to align business objectives, strengthen product collaborations, and unlock new go-to-market opportunities. As part of the R&D leadership team, you'll collaborate with other strategic leaders to inspire and guide our teams in delivering world-class products that meet the evolving needs of our customers.

What you’ll do:

• Define and execute Sprout’s product and partnership ecosystem strategy, positioning Sprout as a leader in the social media management space
• Collaborate closely with key partners to align business goals and deepen product and go-to-market opportunities
• Identify and prioritize key integrations that enhance customer workflows, create competitive advantages, and drive product adoption and long-term engagement 
• Create and execute on go-to-market strategies for new product offerings driven by partnerships, ensuring maximum customer impact and engagement
• Develop a long-term "north star" vision for the ecosystem by partnering with Product and Revenue leadership, and revise our API strategy to support that vision
• Lead a cross-functional team of Product Managers (PMs), accountable for API and integrations product delivery, and Directors of Partnerships to drive product innovation and establish new partnerships
• Foster a collaborative, high-performance culture, ensuring alignment between product, partnerships, sales, and marketing teams
• Stay ahead of industry trends and competitive developments, bringing insights into the development of our product and ecosystem strategy
• Take full ownership of the entire partnership lifecycle, from initial commercialization and strategic alignment through to seamless product delivery and execution

What you’ll bring

We’re looking for a product-minded leader with deep business acumen to deliver value to our customers by strengthening and growing our partnership ecosystem and driving product strategy. If you are a relationship-driven leader with expertise in go-to-market and product strategy, we'd love to talk to you!

The minimum qualifications for this role include:

• 12+ years of proven success in product management, partnerships, or a related leadership role in a high-growth SaaS or tech environment
• Strong leadership experience with the ability to manage cross-functional teams and influence stakeholders at all levels
• Exceptional interpersonal and communication skills, with a proven ability to influence go-to-market teams and senior leadership through data-driven insights

Preferred qualifications for this role include:

• Experience at a company with revenue greater than $1B
• Outstanding ability to act as a thought partner and strategic advisor to executive leaders
• Experience influencing cross-functional teams in a complex organization to drive growth
• Deep understanding of different product needs across markets and how cultural perspectives influence go-to-market plans

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.
• Understand the ins and outs of our partner relationships, how we work together with each partner, and how each partner differs from one another.
• Conduct regular 1:1 meetings with your team to understand what’s working, identify challenges, and gather insights to continuously improve your approach and drive success
• Immerse yourself in our products to understand what sets our software apart and why customers are passionate about using it
• Gain a deep understanding of the Product and Partnerships team’s operations, as well as the goals and objectives for both our internal team and our various strategic partnerships
• Build strong relationships with engineering, product, and design leaders, identifying key opportunities for collaboration and innovation

Within 3 months, you’ll start hitting your stride by:

• Partner with senior leadership to define key success metrics for your role and teams and how you will measure against them
• Become well-versed in our partner plans, goals, and KPIs to increase internal adoption and drive external partner success
• Optimize and improve frameworks that track and increase visibility into the status of open partner initiatives
• Lead the discovery strategy and initiate meaningful conversations with companies that express interest in partnering with Sprout
• Cultivate senior-level relationships across the organization to enhance cross-functional collaboration and drive alignment

Within 6 months, you’ll be making a clear impact through:

• Evangelize the product partnership strategy and vision to both internal and external stakeholders, ensuring alignment and support for key initiatives
• Collaborate with cross-functional teams and external partners on strategic initiatives, influencing priorities and driving mutual success
• Lead performance reviews and career development for your leadership team, guiding them through performance conversations and ensuring alignment with organizational goals
• Measure and optimize process improvements, making data-driven adjustments as necessary to enhance team effectiveness and outcomes
• Share best practices and insights across the Product organization, mentoring others and fostering a culture of continuous learning and growth
• Become a Sprout Social and social media expert, staying up-to-date with trends, new product features, and platform updates, and confidently communicating these developments to both internal and external stakeholders

Within 12 months, you’ll make this role your own by:

• Continuously enhance and refine the Partnerships function to drive greater efficiency, alignment, and impact in achieving organizational goals
• Gather and act on feedback from peers, customers, and leadership—both solicited and unsolicited—to drive improvements and optimize outcomes
• Develop and execute a long-term strategic plan for the business, ensuring alignment with overall company objectives and growth targets
• Bring fresh, innovative ideas to the table, challenging the status quo and driving positive change that contributes to the success of the team and organization

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives.
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient, and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.

The base pay range for this role is $270,000 to $330,000 USD annually. Individual base pay is based on various factors, including relevant experience and skills, the responsibility of the role, and job duties/requirements. In addition to base pay, some Sales and Success roles can earn sales incentives. 

Sprout’s compensation ranges are intentionally broad to allow for our team members' growth within their role. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit).  Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster  (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement. 

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. Your personal data will be shared with Greenhouse Software, Inc., and Crosschq, Inc., cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, by clicking “Submit Application” on this site, you consent to the transfer of your personal data to the United States. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. 

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