Vice President of Design & Product Operations

Posted 7 Days Ago
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San Francisco, CA
Hybrid
266K-333K
Senior level
eCommerce • Fintech • Real Estate • Software • PropTech
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The Role
Lead design and product operations at Opendoor, focusing on user-centered design, cross-functional collaborations, and optimizing operations for seamless real estate experiences.
Summary Generated by Built In

Location:

This role will be based in the San Francisco Area.
While you’ll enjoy the flexibility of remote work, we also love to see our colleagues face-to-face! We ask you to join us at our SF office for 3 days a week for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together! Our office address is: 100 Montgomery Street, Suite 500, San Francisco, CA 94104.

Vice President of Design & Product Operations:

Are you a strategic design leader who thrives at the intersection of creative excellence, operational rigor, and cross-functional impact? At Opendoor, we’re looking for a Vice President of Design & Product Operations to shape the future of how people buy and sell homes, by elevating design quality, optimizing product operations, and driving alignment across a fast-paced, multi-product environment.

This role goes beyond aesthetics, it’s about embedding design at the core of our strategy and driving the lifecycle of strategy to execution. You’ll drive a vision that balances innovation with usability, creating seamless experiences across a complex, multi-product ecosystem. You’ll lead a high-performing team of product designers, researchers, and content designers, championing quality and consistency while fostering a culture of curiosity, inclusivity, and impact. In close partnership with Product, Engineering, and Marketing, you’ll elevate design as a strategic advantage that defines the future of real estate. If you’re energized by solving real customer problems through design and thrive in fast-moving, mission-driven environments, we’d love to connect.

Role Responsibilities:

  • Shape the future of how people buy and sell homes through exceptional design & product operations leadership.
  • Lead and inspire a talented design team, fostering a culture of collaboration and innovation.
  • Partner closely with Product and Engineering leaders to define the overall product roadmap and strategy.
  • Shape and drive company-wide OKR processes, help strike a balance between autonomy for teams and alignment.
  • Drive product operations excellence, enabling teams to operate with speed, efficiency, accountability, and agility.
  • Help the executive team manage and inspect allocation of resources and budget.
  • Optimize product & design processes and tools to ensure best practices are consistent and aligned.
  • Ensure customer insights are central to product operations, influencing design, development, and launch strategies.
  • Champion a user-centered approach, ensuring our products are intuitive, accessible, and delightful.
  • Roll up your sleeves and contribute to design execution when needed, setting a high bar for quality.
  • Mentor and grow design talent, empowering individuals to reach their full potential.
  • Be a visible and influential leader, advocating for the power of design across Opendoor.

Skills & Experience:

  • Deep background in design leadership with a proven track record of building and scaling design teams.
  • Strong experience in influencing product strategy and driving company-wide initiatives.
  • A passion for understanding user needs and translating them into impactful product experiences.
  • Excellent communication and collaboration skills, with the ability to inspire and align cross-functional teams.
  • Experience working in a fast-paced, agile environment.
  • A portfolio that showcases your leadership and design capabilities.

Bonus Points if you have,

  • Real estate or other complex, multi-sided marketplaces

Compensation:

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The U.S. base pay range for this position is $266,400-$333,000 annually plus a competitive bonus plan and equity package. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits including flexible time off, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.

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About Opendoor

Founded in 2014, Opendoor’s mission is to power life’s progress one move at a time. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple and certain. 

  • To learn how we are reinventing the Real Estate industry check out our website. 
  • Hear about our culture directly from team members by visiting The Muse. 
  • Discover what we are building for our customers by reading our blog.

Opendoor Values Openness

We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. We collect, use, and disclose applicant personal information as described in our personnel privacy policies. To learn more, you can find the policy details for California residents here and for Canada residents here.

We’re committed to Diversity, Equity, Inclusion, and Belonging

Opendoor is dedicated to creating an inclusive and collaborative culture. We value the diverse strengths, perspectives, and backgrounds of all our employees, and believe in empowering our teams to do their best work through teamwork and building a sense of belonging and trust. Our four employee-led Opendoor Employee Resource Groups amplify diverse voices and promote collaboration and inclusion. Our focus is on attracting and retaining exceptional talent, and we believe in empowering our employees to continuously innovate and strive for 1% improvement every day. You can find more information on our Career Page.

We are committed to assisting members of the military community in utilizing their skills at Opendoor. U.S. candidates are able to review your military job classification at MyNextMove.org and apply for positions that align with your expertise.

At Opendoor, we are committed to providing reasonable accommodations throughout our recruitment processes for candidates with disabilities, pregnancy, religious beliefs, or other reasons protected by applicable laws. If you require assistance or a reasonable accommodation, please contact us at [email protected].

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The Company
HQ: San Francisco, CA
1,600 Employees
Hybrid Workplace
Year Founded: 2014

What We Do

Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and confusing. It often comes with unexpected costs, the added burden of coordinating multiple third parties and the uncertainty of a transaction falling through. Our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds and talents across engineering, operations, design, operations, mortgage, finance, legal, and more to deliver strong results. More than 85,000 customers have selected us as a trusted partner in handling one of their largest financial transactions.

Why Work With Us

We’re on a mission to power life’s progress one move at a time

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Opendoor Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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