UniOps Consumer Business Partner Lead – HC LATAM 

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

The role is accountable for driving the end-to-end digitisation of marketing in the Business unit. This role leads the plan for landing capabilities for consumer engagement, innovation, and marketing performance, including expanding the use of AI and automation, partnering closely with the BU Marketing leaders and Products to drive user centricity, embed and land the value from UniOps capabilities.  

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Trusted partner to BU marketing leadership and their teams 

• Create and execute strategies that leverage digital technologies, AI, and automation to enhance marketing efforts. 

• Ensure alignment of marketing analytics, AI and technology initiatives with business unit objectives. 

• Accountable for the digitisation of marketing, leading the E2E UniOps plan for marketing in the business unit on behalf of the BU CDIO 

• Prioritises and aligns the plan, outcomes and timelines with business unit marketing leadership across products  

• Drives benefits and adoption with the business unit marketing team and products  

• Drives local stakeholder engagement and feedback prioritisation, advocating for user centricity and continuous improvement  

• Accountable for business unit marketing sign-off and validation of products  

• Lead business deployment of BU specific or BU tailored products, working closely with products to ensure outcome delivery  

• Acts as first point of contact for BU Marketing leaders into UniOps, resolving risks, issues and questions  

• Advocate for the adoption of innovative tools and practices to maintain a competitive edge. 

• Suggests opportunities for leverage of AI and Automation to drive productivity, growth or operational effectiveness 

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Change Management experience 
• Bachelor’s Degree
• Great Communications skills in English

Skills

• Digital acumen – experience with digital technologies – including AI, Automation and Tech  

• Business acumen – business unit knowledge  

• Strong influencing and stakeholder management skills 

• Program / plan management to ensure delivery of outcomes   

• Excellent communication, collaboration and interpersonal skills 

Leadership

• You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
• You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.

• Critical SOL (Standards of Leadership) Behaviors
  • PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
  • PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
  • TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
  • BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.