The Change & Release manager will oversee the implementation, integration and effectiveness of change management processes, and ensure compliance with the change management process, usually directly aligned to a specific customer
Job title:
TSS IT Change and Release Manager
Job Description:
Be responsible for the Change Management and appropriate release process for the customer aligned account
Support the implementation and improvement of the client policies, processes, and procedures under the direction of the Head of Change Management
Monitor compliance and ensure the processes and procedures are being adhered to Support ISO compliance procedures and audit activities annually.
Support Project teams to ensure Change management procedures are incorporated into their plans for new solutions and services
Liaise with the Service Delivery and the wider Technical teams during the design, build and transition to production
Authoring Internal Reporting monthly and contributing to customer reporting on Change, Release and Patching
Location:
Pune
,
India
Time Type:
Full time
Contract Type:
Permanent
What We Do
Capita is a leading provider of business process services, driven by data, technology and people. We are a purpose-led, responsible organisation¬. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L). Further information can be found at: http://www.capita.com
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