Treasury Management, Product Manager I - Commercial Account Analysis

Position Title

Treasury Management, Product Manager I - Commercial Account Analysis

Location

Troy, MI 48098

Job Summary

We are seeking a dynamic and detail-oriented Commercial Billing and Account Analysis Product Manager to join our team at Flagstar Bank. In this role, you will be responsible for managing the development and optimization of billing systems, account analysis tools, and financial product offerings. You will collaborate with cross-functional teams to enhance product features, ensure compliance with regulatory standards, and drive customer satisfaction. This position requires a blend of technical expertise, financial acumen, and strong project management skills to deliver high-quality solutions that meet both business and customer needs. Experience is required with Analysis systems, such as Weiland and XAA.
A Treasury Management-Product Manager I is responsible for the research, design, development, and delivery of less complex value-added products to augment and enhance product lines, improve competitive position, and increase revenues while ensuring compliance with industry regulations and rules. Employs an end-to-end view of payment products across the enterprise, first taking measure of the bank’s current capabilities and then layering over these products the lens of the customer. Stays informed on evolving technologies and markets to ensure the bank is consistently on the forefront of next generation products and services, and employs that knowledge in developing and delivering products that will ensure market leadership. Collaborates with a cross functional team of professionals to ensure integration with sales, marketing, operations, technology, and customer service; and to ensure products are launched in accordance with business needs and priorities.

Job Responsibilities:

• Product development & management
  • Ideate and develop compelling products for Flagstar’s retail and wholesale clients
  • Oversee product metrics, launches and product performance and ensure success against product goals and expectations. 
  • Ensure continuous improvement in the product as well as ensure that product compliance meets market needs.
  • Keep abreast of industry – along with both traditional and non-traditional competition
  • Manage the product lifecycle from conception to launch, guiding product introduction through development, business case, and implementation.
  • Work closely with MIS/Data science team and translate business requirements as required
• Strategy
  • Work closely with business leaders to understand business objectives.
  • Identify product opportunities and gaps for the organization, determine potential impact to financials, and inform multi-year product strategy and prioritization program.
  • Aggressively learn industry dynamics
  • Understand and develop a perspective on payment industry – both traditional and non-traditional products and rails
  • Develop, maintain and own product roadmap that balances
    • Strategic objectives
    • Capital investments
    • Differentiation in the marketplace
    • Customer experience
    • Compliance & risk
    • Sales & distribution needs
• Leadership, organizational alignment & talent management
  • Develop trusted partnerships within the enterprise; coach team to develop impactful partnerships
  • Lead a matrix team, driving for outcomes adequately consulting and utilizing the partner groups like IT, HR, marketing, Audit, Risk etc
  • Solve problems with creativity; Have critical and open conversations to align organizational forces for creating sustainable competitive differentiation
  • Play a lead role in marketing products. Ensure proper training and education on product positioning and functionality. Ensure products resonate with customers through research and that product maintenance is continuous. Actively promote and support the product portfolio throughout the organization.
  • Align organization – HR, compliance, risk, IT, finance and other support groups – for collaborative impact

ADDITIONAL ACCOUNTABILITIES

• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.  Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Required Qualifications:

• Education level required: Undergraduate Degree (4 years or equivalent)  Business Administration, Economics, Marketing or related field.
• Minimum experience required: 3+ Years of experience researching, designing, developing, and/or delivering new value-added products in payments, banking or FinTech industry

Preferred Qualifications:

• Education level preferred: Master's Degree (or Postgraduate equivalent)
• Certified Treasury Professional CTP and/or Accredited ACH Professional (AAP) preferred.

Job Competencies:

• Excellent interpersonal, verbal and written communication skills.
• Wholesale receivables/payables solutions expertise.
• Highly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment.
• Direct involvement and/or Voice with Receivables Networks, such as: NACHA, The Clearing House (TCH), AFP, external vendors, etc.
• Ability to foster internal and external collaborative partnerships that deliver value for customers, partners and the organization.

• Demonstrated continued growth of knowledge on understanding of treasury management products and services.
• Expertise related to business cash flows, accounting processes and financial optimization.
• Expertise in value propositions related to treasury management applications within a corporate treasury environment.
• Expertise of both business and banking regulations such as UCC, Reg CC, Reg E and regulatory guidance/oversight.
• Developed sales/negotiation aptitude and the ability to tactfully communicate at a senior executive level.
• Ability to mobilize internal networks and resources to resolve a service challenge or develop a solution.
• 75% - Travel to client offices, prospects, branches and various functions is a requirement of the position.

• Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.