The Role
Lead the Training team at CPI Security to develop, implement, and enhance employee training programs in alignment with company objectives, establish metrics for effectiveness, and ensure courses are up-to-date.
Summary Generated by Built In
CPI Security based in Charlotte, North Carolina, is looking for a talented Training Manager to lead our Training team. The primary responsibilities of a Training Manager are to partner with key business partners to develop and implement a variety of employee training and development programs that facilitate employee education and results in the enhanced contribution of each training’s participants.
What You'll Do:
- Create and implement the training and development strategy
- Directs the design, planning, and implementation of corporate training programs aligned with the objectives and strategy of the company
- Partner with business unit leaders to develop and strengthen training to deliver outcomes
- Establishes metrics and measures the effectiveness of all training programs
- Develops policies and procedures that keep internally developed courses updated and maintained
- Actively search, creatively design and implement effective methods to educate and enhance performance through training programs
What We Are Looking For:
- Bachelor’s Degree or equivalent experience required
- Minimum of 4 years previous experience within a medium- to large-sized company learning environment
- Minimum of 3 years supervisory experience
- Previous experience within call center environment preferred
What's In It For You:
- Aggressive pay and the opportunity to work for an iconic brand.
- Great medical, dental, vision, short- & long-term disability, and life insurance options
- Company paid holidays, floating holidays, and paid time off (PTO)
- 401(k) plan with a competitive company match
- Eligible for free monitored security system after 90 days
- Education assistance – we encourage and support our employees who want to improve their skills and further their education
- An engaging and fun company culture that’s made up of a diverse group of people
- Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.
- Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
The Company
What We Do
Protecting the southeast for over 25 years, CPI Security® offers wireless security systems, video monitoring & smart home solutions. Let CPI customize a solution for your home or business.
