Training Development Specialist
This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.
What you'll do
Job Family Definition:
Based on identified training needs in the company business segments/global functions, designs and develops sales, technical or leadership/management training materials, including both traditional and media-based deliverables. Works with project teams to assess, design, develop, evaluate and/or acquire content, and assist with the delivery readiness of sales, leadership/management and/or technical training programs. Audiences may include company employees, partners, or customers. Tests and refines course content by delivering pilot training to sample participants; also delivers train-the-trainer programs.
Management Level Definition:
Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.
Responsibilities:
- Develop impactful and timely learning solutions, by meeting or exceeding training readiness dates.
- Build course design plans for content development aligning the HPE Service support strategy.
- Deliver train-the-trainer sessions, produce videos and written documentation of content changes, and timely communicate content updates to stakeholders.
- Drive the quality of the developed content to meet or exceed learner satisfaction metrics.
- Ensure that measures are aligned to learning objectives, implement innovative instructional design techniques, and increase interactivity within courses.
- Expand competency in eLearning, Instructor Led Training, multimedia authoring, and editing tools.
What you need to bring:
Education and Experience Required:
- First level university degree; advanced university degree preferred or equivalent experience.
- Typically 3-5 years in a training development or delivery role.
- Support experience on at least four of the following products will be a plus:
HPE GreenLake for Block Storage, HPE GreenLake for File Storage, 3PAR, HPE Primera, HPE Alletra 9000, HPE Alletra 5000/6000, XP, Nimble, MSA, StoreOnce
Knowledge and Skills:
- Ability to understand complex tools, technologies, and systems
- Familiar with HPE GreenLake platform and Storage Cloud Data Services
- Fluent with English (writing and speaking)
- Strong facilitation, presentation, content design, and consulting skills
- Strong leadership, communication, change management, relationship management, and project management skills
- Able to work in global environment with team members across the world
- Proficient in content development software (for example, MS PowerPoint, React/Typescript/HTML/CSS)
- Familiarity/experience with below will be plus:
- HPE Brand compliance
- Technical writing skills
- Support experience with other HPE products
- Video editing skills - Demonstrated ability to quickly understand new, complex tools, technologies, and systems.
Additional Skills:
Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business, Change Management, Coaching, Communication, Creativity, Critical Thinking, Data Analysis, Design Thinking, Empathy, Follow-Through, Growth Mindset, Instructional Design, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Organizing, Process Development (PD), Professional Presentation, Saba, Strategic Objectives {+ 2 more}
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
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Job:
Learning & Development
Job Level:
Specialist
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Top Skills
What We Do
In 1939, Bill Hewlett and Dave Packard, college friends turned business partners, started the original Silicon Valley startup in the space of a rented Palo Alto garage. Starting with audio oscillators, the friends built the foundation for a company that would grow to become a global leader in enterprise technology.
More than 75 years later, our success is exemplified through our employees’ drive to advance ideas that bring meaningful innovations to life for our customers and partners around the globe. We are guided by our mission to help customers use technology to turn ideas into value, and empower them to transform industries, markets and lives. We simplify Hybrid IT, power the Intelligent Edge and provide the expertise to make it all happen.