Senior Manager, Corporate Systems Engineering

About the role:

Samsara Technologies India Private Limited is looking for a Senior Manager, Business Applications Engineering - Corporate Systems

As a Senior Manager, Business Applications Engineering, you will be responsible for delivering transformational initiatives across both business and IT. You will work with multiple cross-functional teams on large, highly complex projects in addition to mentoring our growing Automation Center of Excellence. As a member of the Samsara IT Management team, the Senior Manager is an experienced thought leader who drives complex, transformational solution opportunities which will deliver value to our customers.

This is a hybrid position requiring 3 days per week in our Bangalore office and 2 days working remotely. Relocation assistance will not be provided for this role.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will: 

• Manage the Business System Engineering (BSE) team, located in Bangaluru. You will build and deliver the future-state system's capabilities for the Finance, Accounting, and Supply Chain business organizations. Additionally, this role will lead our Automation Center of Excellence responsible for GenAI, Robotic Processing (Bot), and workflow automation
• Work across internal stakeholders at all levels to gain alignment and establish metrics across the team to measure initiative ROI
• Support our transition to Agile as Business Systems move to a more ‘Product’ based organization
• Perform all people management functions: performance reviews, staff calls, 1x1’s, recruiting, hiring, onboarding, career development, talent retention, motivation, etc. Own requirements and solutioning as needed, and establish funding and resource plan to execute
• Partner with other IT and Engineering Managers across the organization to ensure interdependencies between teams are closely managed and to leverage expertise and skills from other teams as needed
• Communicate effectively with technical and non-technical audiences and develop and deliver engaging presentations that influence and persuade leadership on recommendations. Review program requirements and deployment plans/launch orchestration plans and provide appropriate recommendations to improve quality, de-risk, or pre-empt issues
• Continually question the current model and methods: track productivity and quality metrics, and come up with creative ideas to improve the efficiency and effectiveness of the team for continuous improvement
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

Minimum requirements for the role:

• 10+ years of relevant experience in software engineering, and/or product development or equivalent combination of education and work experience
• Experience in implementing NetSuite ERP applications that provide great Customer and User Experience 
• 5+ years of managerial/leadership experience
• Experience supporting and driving operational excellence and run-the-business activities
• Curiosity to learn how AI will drive change in Business Technology organizations and then drive that change
• Ability to manage a multi-disciplinary team and succeed in partnering and driving virtual (globally distributed) teams with proven knowledge in depth and experience leveraging agile development practices (Scrum, Pivotal Labs, SAFE, etc) while assigning roles and coaching employees for optimal team performance/dynamics
• Demonstrated accomplishments managing projects and software development delivery teams working with diverse technology stacks (custom development, package integration) in the delivery of large-scale and complex projects
• Notable oral and written communication skills, remarkable analytic, problem-solving, negotiation, and prioritization skills
• Experience leading cross-functional agile teams using appropriate measures and KPIs to validate and report on software quality and ensuring quality is driven into the heart of the development process from requirements definition through to delivery

An ideal candidate also has:

• Experience in driving teams that have implemented other Financial Systems or ERP tools - Xactly, Vertex, Workato, Stripe, Zip are a plus!
• Experience in using GenAI or other artificial intelligence tools to drive business efficiency

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