This position is responsible for supporting the Training and Development team by managing logistics, assisting in planning and executing training programs, and maintaining training records. You will coordinate schedules, track attendance, and ensure the smooth execution of training sessions. In collaboration with trainers, trainees, and supervisors, you will help facilitate effective training experiences that contribute to employee skill development. This role will also involve assisting trainers in addressing logistical issues, resolving scheduling conflicts, and gathering feedback on training sessions.
The candidate must possess strong organizational skills, be detail-oriented, and capable of multitasking. You will need to work collaboratively with trainers and department heads while displaying effective communication and interpersonal skills.
Responsibilities:
- Assist trainers in identifying training needs by gathering feedback from supervisors and employees
- Coordinate and schedule training sessions, notifying trainees and ensuring attendance
- Maintain comprehensive training records, including attendance and progress tracking for trainees
- Support trainers in selecting and preparing training materials as per company guidelines
- Gather feedback from trainees and trainers, assisting in evaluating the effectiveness of training programs and providing updates to relevant stakeholders
- Address logistical challenges and resolve scheduling conflicts for trainers and trainees as needed
- Assist in editing and organizing content for training materials and internal documents
- Coordinate with campus placement cells for internships to expand and support training initiatives
- Stay updated with current training methodologies and suggest improvements to training processes
Technical Qualifications:
- Experience in supporting training programs for engineering, operations, or similar technical positions
- Experience in assisting with multiple aspects of the training cycle, from planning to evaluation
- Experience with Learning Management Systems (LMS), managing tasks such as uploading training materials, tracking learner progress, and generating reports
- Experience in using Microsoft Office Suite, particularly Excel, PowerPoint, and Word, for creating training materials, tracking data, and managing schedules
- Experience with scheduling and coordination tools, such as Outlook to organize training sessions, meetings, and communications
- Experience in coordinating with campus placement cells for internships
- Proficiency with communication platforms, such as Microsoft Teams, for coordinating with training participants, trainers, and other departments
- Understanding of data entry and basic analysis tools to assist in tracking and reporting training metrics and performance data
- Familiarity with the basics of software development and engineering roles to facilitate alignment between training programs and technical needs
Personal Skills:
- Ability to communicate effectively in English both verbally and in writing, ensuring clarity and professionalism with diverse stakeholders
- Ability to take initiative and be proactive
- Ability to organize and manage multiple tasks to support training schedules, materials, and participant needs effectively
- Ability to adapt to various learning and personality styles, fostering a positive learning environment for participants
- Ability to motivate and encourage participants, engaging them actively throughout training sessions
- Ability to solve problems collaboratively, working with others to resolve participant or scheduling issues and improve training processes
- Ability to be proactive, flexible, and energetic, adjusting to changing training needs and schedules with enthusiasm
- Ability to maintain a strong work ethic and dependable nature, ensuring reliability in all training coordination tasks
Education and Work Experience:
- Minimum of 3 years of working experience or an equivalent combination of education and experience
- Graduate degree in Human Resources or a related discipline preferred
- Background in training coordination, administration, or a related role
Top Skills
What We Do
Creative Capsule was founded in 2003 in Kansas City and since then has grown into a team of more than 200 motivated software professionals in Overland Park Kansas, Zürich Switzerland, and Goa India. Our founders continue to be involved in day-to-day operations, bringing an overriding customer focus and a dedication to technical excellence. Many of our best clients are rapidly evolving SaaS and software startup companies and life sciences companies who share our passion for innovation.
Creative Capsule builds lasting development relationships. We create highly skilled and effective software teams that integrate seamlessly with our clients’ organizations. We do not deliver one-off projects. Instead, we work to understand each client’s unique business needs and culture, and then construct cohesive teams that empower our partners and strengthen their delivery capabilities.
Creative Capsule helps clients to transform their software delivery capacity. For each client, we build a dedicated development group that works hand-in-hand with their organization, creating a single virtual team. We ensure a close fit with each client by selecting team members that have technical and personal attributes that resonate with the client’s needs and culture. Each of our teams spans continents, providing an optimized balance of responsive local presence and cost-effective offshore resources, while operating as a single innovative and agile force that shares risks and rewards.