Traffic Manager

Let’s talk about the team

ResMed is transforming its creative operations toward a global in-house agency model in support of rapidly evolving Marketing strategies. We’re looking for a detailed Traffic Manager who will support the Delivery Team and manage creative resource planning.

Reporting to the Global Creative Delivery Lead, you will apply your exceptional organizational and communication skills to support the delivery of marketing campaigns across the globe. You will be accountable for maintaining best practices and managing expectations while ensuring that the team is well informed and prepared to complete their work.

Success in this role requires an understanding of the creative process (digital and traditional). Experience trafficking, forecasting, and estimating creative efforts within an agency setting a plus. The ideal candidate will have experience in agency traffic or project management AND creative staff resource planning. You will be a highly organized individual who can simultaneously track multiple projects/campaigns sponsored by internal client stakeholders and report on the status of all projects. You will possess strong effective written and verbal communication, strong coordination skills, and the ability to anticipate problems in advance and develop a plan of action that meets expectations.

Open to hybrid, remote, or onsite arrangements.

Let's talk about the role

• Organize and facilitate marketing project staffing based on an estimate
• Develop staffing forecasts based on timelines, briefs and budgets
• Proactively track talent needs across projects and solve for unfulfilled gaps or capacity
• Coordinate and support project activities across multiple teams and disciplines
• Provide routine project status updates to Delivery team as needed
• Ensure all projects adhere to timelines and meet deadlines
• Ensure that staffing can support baseline projects as scoped as well as shifts in projects
• Support the timely, accurate execution of individual project deliverables, proactively monitoring and trafficking work in progress
• Identify and escalate concerns regarding project status and staffing, as needed
• Liaise between various team members to help facilitate smooth, timely communication
• Routinely identify and recommend opportunities to improve creative resourcing and staffing
• Contribute to close process; provide needed info and data to Delivery team as applicable

Let's Talk about you

• Bachelor’s degree in Marketing, Communications or related field
• 3+ years of creative project management, or resource management experience in an external or in-house creative agency
• Proven experience upholding brand standards and project guidelines
• Comfortable supporting multiple concurrent projects while adhering to quality standard withing a fast-paced, deadline-driven environment
• Thorough knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Working knowledge of project workflow tools (e.g.: Asana, Workfront, etc.), with specialty in resource management
• Understanding of end-to-end creative development processes
• Experience with regulated industry (medical, automotive, financial, etc.) a plus

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package:  comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills. 

This role is eligible to receive an annual cash bonus payment based on company, business unit, and/or individual performance. 

Base Pay Range for this position: 

$77,000 - $97,000

For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills. 

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!