About Dialpad
Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.
About the Role
Dialpad is looking for a Trade Show Manager to join our growing marketing events team. This role will lead the planning and execution of our global tradeshow presence. The position requires extensive travel throughout the year to oversee trade show execution and maintain strategic partnerships with show organizers.
This is a strategic role, working closely with sales, marketing, and executive teams. The ideal candidate is a seasoned tradeshow professional with exceptional organizational skills, proven leadership ability, and experience managing complex, large-scale trade shows. Strong vendor management, budget oversight, and cross-functional leadership are key to success in this role.
What you'll do
- Lead the end-to-end planning and management of all company trade shows, including budget management, vendor relationships, booth design, staffing, and logistics coordination.
- Develop and execute a comprehensive trade show strategy to drive brand awareness, generate leads, and deepen prospect & customer relationships through strategic show selection and presence.
- Build and maintain relationships with key trade show organizers to secure optimal booth locations, sponsorship opportunities, and speaking slots.
- Manage a portfolio of 20+ annual trade shows, ensuring consistent brand representation and maximizing ROI through effective lead capture and follow-up strategies.
- Lead cross-functional teams to create compelling booth experiences, including collaboration with Product Marketing for messaging, Creative for booth design assets, and Sales for booth staffing strategies.
- Develop and oversee trade show KPIs, analyzing metrics to optimize show performance and demonstrate business impact.
- Manage trade show marketing budget, including forecasting, tracking, and reporting on show-related expenses.
Skills you'll bring
- Strong passion for trade shows and face-to-face marketing
- 5+ years of B2B trade show marketing experience, with demonstrated success managing large-scale show presence.
- Proven track record of developing and executing successful tradeshow strategies that drive measurable business results.
- Strong budget management skills with experience managing six-figure tradeshow budgets.
- Exceptional project management abilities and attention to detail, particularly in managing multiple concurrent show preparations.
- Experience with trade show management platforms and lead capture tools.
- Outstanding leadership and communication skills with ability to influence cross-functionally.
- Willingness to travel up to 40% of the time for show execution and site visits.
About the team
This is an exciting opportunity for an experienced trade show marketing professional to shape Dialpad's tradeshow presence and create impactful booth experiences that drive business growth. Join our team and help elevate how we connect with customers and prospects through world-class trade show experiences.
Benefits and perks
Benefits, time-off, and wellness
An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!
Professional development
Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.
For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
California Salary Range
$104,750—$129,350 USD
Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.
Diversity, Equity, and Inclusion (DEI) at Dialpad
At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.
Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
What We Do
Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. We bring simplicity to the professional phone experience and some of the world’s most innovative companies use our platform. Dialpad's products span video meetings, cloud call centers, sales coaching and dialers and enterprise phone systems--and are all infused with the latest AI technologies to help every business make smarter calls. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.
