Total Rewards Senior Specialist

Posted 2 Days Ago
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Zagreb
Senior level
Mobile • Software
We help create meaningful, timely and effortless interactions between companies and their customers.
The Role
The Total Rewards Senior Specialist will oversee compensation and benefits programs, ensuring competitiveness and fairness. Responsibilities include managing compensation structures, employee benefits, job evaluations, performance management processes, data analysis, and stakeholder collaboration. The role also involves mentoring team members and promoting total rewards best practices.
Summary Generated by Built In

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

We are seeking a Total Rewards Senior Specialist who will be responsible for our organization's compensation and benefits programs, ensuring competitiveness and fairness in the market. You will collaborate with internal stakeholders, HR colleagues, and managers to lead total rewards processes and align them with business needs and HR strategies.

Key responsibilities:

  • Compensation Management: Lead the organization's compensation programs, including salary structures, pay scales, and incentive plans. Conduct market research and analysis to ensure competitive and fair compensation practices. Participate in compensation planning, budgeting, and forecasting processes.
  • Benefits Management: Oversee the design and implementation of employee benefits programs. Collaborate with benefits providers, handle enrollment processes, and ensure compliance with legal requirements.
  • Job Analysis and Evaluation: Conduct job analysis and evaluation to determine the relative value and worth of different roles within the organization. Evaluate job descriptions, define job levels and salary ranges, and maintain job classification systems. Propose improvements in job evaluation processes.
  • Performance Management: Collaborate with HR and management teams to create and manage performance management processes, ensuring they are tied to compensation and rewards. Ensure performance-based pay and recognition are effectively designed, communicated, and administered.
  • Data Analysis and Reporting: Collect and analyze compensation and benefits data to identify trends, evaluate program effectiveness, and provide insights for decision-making. Prepare regular reports and presentations on compensation and benefits metrics, trends, and cost analysis for management and stakeholders.
  • Stakeholder Collaboration: Partner with diverse internal stakeholders, such as managers, HR, subject matter experts, to understand their total rewards needs and ensure effective collaboration and alignment. Act as trusted advisor and proactively promote total rewards topics.
  • Industry Research and Best Practices: Stay up-to- date with total rewards best practices. Identify opportunities for total rewards process improvements. Collaborate with cross-functional teams to implement improvements and optimize total rewards operations.
  • Mentor: Onboard new team members. Support and mentor the team on relevant topics.

Requirements:

  • Master's degree in Economics, Finance, Human Resources, Business Administration, or a related field.
  • Background/experience & expertise in one of the following areas:
    • Proven experience and expertise in the area of compensation structure, benefits and analysis gained through exposure to an international environment.
    • HR controlling.
    • Finance with a interest in total rewards topics and strong business partnering skills.
  • Advanced Microsoft Office skills, particularly Excel.
  • Full professional fluency in English.
  • Excellent communication skills & proactive approach to work.

What we offer:

  • A stimulating environment within a global leader in omnichannel communication solutions.
  • Gain truly global experience and support local experts with the implementation of group-level total rewards initiatives.
  • Career advancement opportunities as well as continuous learning & development.
  • Hybrid way of work and flexible working hours.
  • Competitive benefits package.

When you become a part of Infobip you can expect:

  • Awesome clients. – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
  • Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
  • Learn as you grow! – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
  • Connect globally. – Work with people from all over the world. We put the “global” in globalization.
  • Pay & perks. – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities...

Talk about a balanced lifestyle!

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

The Company
HQ: London
3,100 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.

We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.

Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.

Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.

Why Work With Us

We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.

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