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At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Responsibilities
- Develop a global communications plan including strategy, goals, budget and tactics, which aligns with the wider global marketing plan and business direction
- Seek to ensure Infobip derive optimal value from Telco membership subscriptions like GSMA, MEF and Global leadership forum (GLF).
- Act as one of the main Infobip contact points, maintaining visibility of Infobip engagement across all strands of activity.
- Actively engage with GSMA, MEF and GLF to pitch for speaking opportunities and for PR opportunities related to speaking opportunities and our memberships.
- Use these memberships to build direct relationships with journalists, Tier 1 and 2.
- Monitor working group activity, evaluate and facilitate Infobip involvement in conjunction with internal PM/PMM and BD stakeholders.
- Working closely with the CSR teams to ensure communications celebrates Infobip’s culture and ESG focus.
- Working together with the leadership to reach media who covers EU-related topics.
- Use PR platforms to push out Infobip messaging, white papers, blogs and press release
- Responsible for the development of Infobip’s global communications content, including global press releases, financial and corporate updates, and keynote presentations
- Leverage global existing media relationships and cultivate new contacts within global business and industry media
- Be a trusted advisor on potential reputational challenges and crisis management.
- Manage global media inquiries and interview requests
- Work with key stakeholders across the business – partner, sales, marketing, developer and startup – to provide PR support for initiatives and ensure priorities are communicated by the right voices
- Monitor, analyze and communicate global PR results on a monthly, quarterly, and annual basis
- Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding them
- Brief global spokespeople on communicating with the media
Requirements and skills
- 8+ years’ experience as a communications leader
- Excellent written and verbal knowledge of English language
- Excellent organisation skills and ability to manage multiple markets and stakeholders
- Proven ability to work with full autonomy and to drive projects
- Proven track record designing and executing successful public relations on-site and online campaigns
- Strong relationships with both local and national business and industry media outlets
- Experience in acting as a company spokesperson; comfortable and skilled in both broadcast and print media interviews
- Exceptional writing and editing skills
- Proven experience in working with top management (C-level)
- Willingness to travel
- Knowledge of large, global enterprises technologies
- Solid experience with social media including blogs, Facebook, Twitter, etc.
- BA/MA degree in Marketing, Communications or a related discipline
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
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What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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