Job Description:
The Territory Manager is responsible for the supervision and management of their respective territory's general managers and the ongoing day-to-day c-store operations; as well as maximizing store profits, ensuring a high level of customer service, store appearance and environmental compliance.
For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.
We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future. If you’re motivated by what’s next, Global Partners can provide you the opportunities to push your career to the next level.
The Types of “Energy” You Bring
- You have excellent verbal communication and the ability to convey information clearly and effectively.
- You take initiative and display quick decision making and problem-solving abilities.
- You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone,
- You have a lead by example attitude and a stellar attitude.
“Gauges” of Responsibility
- Oversee operation of assigned C-store sites.
- Recruit, hire, train, motivate, and coach General Managers.
- Daily review of competitive price surveys.
- Ensure locations keep accurate fuel inventory records (red book); report excessive variations.
- Implement all company promotional initiatives.
- Maintain brand standards and image surveys.
- Review and follow through on all environment, maintenance issues and unusual occurrences.
- Ensure monthly promotions are on site, displayed and advertised.
- Perform monthly maintenance inspections on each location.
- Vendor relations, contract negotiations and promotions.
- Act a liaison between all departments and store personnel as needed.
- Work with General Managers to ensure proper inventory and cash controls are in check.
- Handle escalated customer complaints when necessary.
- Review store profit and loss reports for accuracy and monitor expenses.
- Attend training seminars and vendor conventions as needed.
- Assist in covering other territories as needed.
- Other duties as assigned by Regional Manager.
“Fuel” for You
- Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
- Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
- The Road Ahead – We offer 401k and a match component!
- Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
- Give Back! We believe in community support. We know everyone gives in their own way, that’s why we offer paid volunteer time-off to you to help an organization of your choice.
The GPS of our Interview Process
- First thing first, if you’re interested in the role, please apply.
- A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact you.
- We conduct “in-person” (ZOOM) interviews and provide additional interview information or other items needed at that time.
Qualifications
- Bachelors Degree preferred.
- 3+ years of multi-unit experience required.
- Attend training seminars and vendor conventions as needed.
- Assist in covering other territories as needed.
- Progressively responsible retail experience.
- Progressive experience managing multi-unit retail, restaurant, or service organizations (3+ years)
- Exceptional leadership, interpersonal, and problem-solving skills.
- Proficient in Microsoft Office Suite products; Microsoft Word, Excel and PowerPoint.
- Ability to work a flexible schedule to meet the needs of the business.
- Ability to travel weekly up to 95%.
We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.
*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Top Skills
What We Do
With an extensive network of terminals, gas stations, and retail stations, Global Partners helps people heat their homes, operate their businesses, and get where they’re going conveniently and quickly. Centered in the Northeast, the company is a third-generation, family-founded business with operations throughout the U.S.
