About the RoleThe Promo Execution + Experience Planner will support the planning and development of Old Navy’s commercial plan
value experience, ensuring an outstanding customer experience. Working closely with the Director of Commercial
Planning, this planner is the facilitator of the day-to-day commercial plan, ensuring cross-functional alignment and
understanding of business intent. This individual will help to influence and mobilize multiple teams around common, often
evolving, goals, to deliver a clear and compelling customer experience in-store and online.
Responsibilities include, but are not limited to strategic planning, meeting facilitation, business change management, and
unending question-asking around hindsight’s, observations, and the competition. The ideal candidate is detail oriented,
analytical, curious, and collaborative.What You'll Do
- Drives strategic execution of the plan with a thorough comprehension of customer experience for all offers they own.
- Represents business and strategic intent of plan offers to cross-functional partners to ensure effective messaging across retail, site, email, and paid media placements, to deliver an easy-to-understand value experience.
- Oversees leverage market alignment of US Omni plan, with understanding when deviations are warranted by the business, while considering potential executional and experience constraints
- Brings an understanding of the market and competitive trends, as well as data driven insights into all planning and experience considerations.
- Supports documentation for the Plan and its change management, including but not limited to the Commercial Calendar, the weekly Commercial Recap, and ad hoc urgent updates as needed.
Who You Are
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Dealing with Ambiguity: can effectively cope with change; isn't upset when things are up in the air; maintains composure in times of stress.
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Learning on the Fly enjoys the challenge of unfamiliar and new tasks; learns quickly when facing new problems; is open to change.
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Relationship Management: Ability to build constructive and effective relationships with abroad and diverse group of business partners, across markets, channels, and geographies.
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Adapts well to diverse audiences and environments.
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Possesses strong organizational and time management skills.
What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.
Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.
Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.
We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
