Telesales Executive (WHG0001)

Posted 9 Days Ago
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Makati, Fourth District NCR, National Capital Region
Junior
Financial Services
The Role
The Telesales Executive will focus on business development through lead generation, cold calling, and appointment setting. Responsibilities include managing customer accounts, building relationships within key industries, and facilitating sales processes for both small and large fleet sizes.
Summary Generated by Built In

Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide!

Are you ready to be part of a professional community that's powering businesses globally to save, grow and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you!


Role: Telesales Executive
Location: Onsite in Makati; Hybrid upon regularization


About Us:
At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.

Our Impact:
Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.


JOB OVERVIEW

We are seeking an experienced, proactive and driven Telesales Executive to join our team. The successful candidate will focus on business development, lead generation, appointment setting, and customer account management.

Product sales include Telematics, IoT, Smart onboard mass, Video Telematics, Fatigue Management, Smart Wearables, Automotive Accessories, Monitoring Bureau Services, Installation Services, and more.

You will work part of a sales unit and be directed to engage with key industries based on sales strategy, including Transport, Freight and Logistics, Bus and Coach, Civil Construction, Rental and Hire, Utilities and Infrastructure, Mobile Workforce and Trades; being responsible to build your contact list and client base, building relationships and generating sales opportunities through cold calling, customer retention efforts, and sales qualification.

You will be responsible for managing the first-line sales engagement while facilitating directly opportunities with a fleet size of 1 to 10 vehicles managing the sales process yourself, and escalating and setting appointments for the Sales Unit Manager on fleet sizes of 10+ vehicles.

DUTIES AND RESPONSIBILITIES

  • Industry Research & Contact Building: Use the iLink platform to research and build contact lists by industry (Transport, Freight and Logistics, Bus and Coach, Civil Construction, Rental and Hire, Utilities and Infrastructure, Mobile Workforce and Trades, etc.).
  • Lead Generation: Identify and generate new business opportunities through cold calling and appointment setting.
  • Cold Calling & Appointment Setting: Set qualified appointments for the sales unit Manager for prospects with 10+ vehicles and manage your pipeline of smaller deals (0–10 vehicles).
  • Brochure Distribution: Send out brochures and product information to potential clients.
  • Qualification: Qualify customer requirements and match them with appropriate products and services.
  • Customer Engagement: Maintain and build relationships with customers through regular retention calls, being responsible to develop and maintain a call cycle.
  • Sales Forecasting & Pipeline Management: Track and manage your sales activity and pipeline, ensuring accurate sales forecasting.
  • Quote and Tender Writing: Preparation and submission of quotes and tenders.
  • Meetings & Notes: Attend online meetings as required and document keynotes and actions.
  • Performance Tracking: Plan and track sales activity, setting goals and measuring performance against KPIs, using the iLink platform.

QUALIFICATIONS

  • Strong communication and interpersonal skills, with the ability to build rapport quickly.
  • Proactive, self-motivated, and eager to learn and grow in a fast-paced environment.
  • Deep understanding of sales principles and customer service practices.
  • 2 to 5 Years of Sales Experience preferred.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software.
  • Excellent organizational and time management skills, with a strong ability to self-manage.
  • Ability to work independently and as part of a team.

What's in It for You:

  • Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance!
  • Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
  • Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
  • Dynamic Open Spaces: Conducive for productivity and creativity.
  • State-of-the-Art Security: Ensuring your safety and peace of mind.
  • Game Rooms: Take a break and unwind with our recreational facilities.
  • Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
  • Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
  • A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
  • Global Impact: Be part of something bigger and make a difference on a global scale.

Ready to Make a Difference?

If you're ready to join a dynamic team and be part of something truly special, we want to hear from you! Apply directly on this job ad, and let's forge a brighter future together!

hammerjack is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Company
Sydney, New South Wales
275 Employees
On-site Workplace
Year Founded: 2016

What We Do

Outsource Solutions For Business hammerjack is an Australian & Philippine owned and operated offshore outsourcing services provider. Headquartered in Sydney with multiple operating offices in Makati, Manila, and Pampanga, Philippines. We specialise in providing dedicated, high performing teams and outsourced services to the global small and midsize business market. Our solutions deliver quality and consistent outcomes and are helping businesses to focus on their core competencies, reduce operating costs and deliver more value to their customers. hammerjack has been a major player in developing the new Knowledge Process Outsourcing (KPO) industry in the Philippines servicing the Australian, U.S.A and U.K markets. Over the last 7 years we have sourced trained and developed top talent focussed on the Finance, Accounting, Bookkeeping, IT and Virtual Assistant services space. Our knowledge and experience in implementing the latest technologies and systems to support the best people has led to continued success for our clients and their remote teams, all while placing information and cyber security at the forefront. Our operating model was born in the enterprise services space and has been specifically developed to cater for the small, midsize market. This experience and collaborative customer approach set business up for success, no matter where they are on their journey. We offer an enterprise level approach to continuous improvement, high performance & quality, and world class customer experience. Our ability to deliver this level of service across multiple lines of business and industry verticals is a product of our investment in people, technology and the governance that sits behind it all.

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